close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

UE "CC:" recipients are receiving duplicate emails

Thread began 9/29/2009 7:50 am by brian177569 | Last modified 9/30/2009 5:15 pm by Eric Mittman | 1147 views | 3 replies |

brian177569

UE "CC:" recipients are receiving duplicate emails

I had a number of individiual email address values set up in the "TO:" box. I was then asked to remove some of them to the "CC:" box. Since that time the recipients who have definately been removed from the "TO" box receive 2 emails not 1. I have also added a couple of new email recipients to the "CC:" box and they also get duplicate emails.

Sign in to reply to this post

Eric Mittman

Just curious if this is something that is occurring regularly for you or if it is more sporadic. If you can get the same result to occur every time it will be much easier to troubleshoot. Let me know about this and I can open a ticket for you so we can try to get this worked out.

Sign in to reply to this post

brian177569

CC problem

Hi,

It happens about 10-15 times a day. Everyone on the "CC" list gets 2 emails instead of one. Everyone on the "TO" list gets one.

UE is hooked up to a file upload service for a Print Company and everytime they get an upload this happens. It works a treat just too many emails for the "CC" list.

The reason they want the "CC" is to monitor who is recieving the files as this changes from time to time. Users names on the "TO" list don't show up.

Thank you for your help. Do you need a copy of the file?

Sign in to reply to this post

Eric Mittman

Just to clarify you say that it happens 10-15 times a day, is that how often the script runs every day or does it ever run and not have this problem? Knowing this will help us to determine what to look into. I wouldn't want you to post any private or proprietary info on this forum and will open a ticket for you before I request any files. Please post back with this info if you can so we can better determine how to proceed.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...