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Question regarding email generated by the checkout process

Thread began 9/28/2009 12:08 pm by Roxana | Last modified 9/28/2009 11:45 pm by Roxana | 740 views | 3 replies |

Roxana

Question regarding email generated by the checkout process

Hi,

I changed the design of the email, that is sent out to the customer after the order is confirmed (WAUE_confirm.php). I didn't do the changes for the fun of it, but I needed everything in German, and I also changed a few of the colors. And I also had to delete a few lines.

At one point I must have accidentally deleted the order number, that is supposed to appear on the customer email. I compared the code to an older document, but I couldn't see what was missing.

Here is the code I think is affected:
$MailBody = $MailBody . "<h3 style=\"font-size:small; margin:2px 0; color:<Text_Dark />; /* Text_Dark */\" >Auftragsnummer: ";
$MailBody = $MailBody . ((isset($_SESSION["segufix_OrderID"]))?$_SESSION["segufix_OrderID"]:"");

The translation for 'Auftragsnummer' is 'Order ID'.

Can anybody help me out with this?

I would like to add a question: Is it possible to have the same email sent to myself? It would be a nice order summery, and I could skip looking up the order info in the database.

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Jason ByrnesWebAssist

It could be a code order problem.

make sure the code for the universal Email behavior is after the code for the Store Order Summary behavior. The store order summary behavior creates the $_SESSION["segufix_OrderID"], if the email is sent before the order is stored in the database, the $_SESSION["segufix_OrderID"] will not be crated yet.


In the Universal Email behavior, you can add your address to the CC or BCC to have a copy emailed to you.

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Roxana

Hi Jason, thank you for you reply.

I changed the Universal Email behavior, and now get a copy of the email.

The other issue did not work out. The universal Email behavior is indeed before the code for the Store Order Summary behavior. And with this code it did work when I started out.
When I change the order of the behaviours, and put the universal Email behavior after the Store Order Summary, neither I nor the customer gets an email. I also tried putting it after the Store Order Detail behaviour, but that didn't work either.

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Roxana

I also tried creating the checkout pages all over, but when the pages are done, they don't work. They don't display in the browsers. When I hit the checkout button in the browser the next page that comes up is just blank. I tried this a few times. Maybe this problem is related.

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