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'reply to' help please

Thread began 8/02/2023 3:20 pm by vered435903 | Last modified 9/11/2023 11:57 pm by vered435903 | 116 views | 3 replies |

vered435903

'reply to' help please

Hello! I hope you're having a good day.

This is the first time I'm trying to add a 'reply to' to the email sent on a form submission.
The form is on this page: https://mvplodge.com/contact/

I followed the steps in this: http://www.webassist.com/help/Email/universal_email_from.html and I looked through the other forum answers to see if I could find some tips.

I tried to use the email address from the form submission, but I must have done something wrong. Dreamweaver warned me that there was a syntax error but I uploaded the page anyway and of course it wouldn't load.

The page currently doesn't have the 'reply to' code in it because I needed the form to be functional so there isn't anything for you to troubleshoot. I'm hoping you can tell me what I did wrong so I can do it correctly. Basically, all I did was open that 'reply to' panel by clicking on the 'to' and then I used the lightening to add the form email address to the 'reply to' field. I didn't add anything to any of the other fields.

Thanks in advance!

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Ray BorduinWebAssist

It should work by just clicking the From button in the Server Behavior and then binding the Reply To to the form field. If you attach a page with the syntax error I'll be able to spot what is wrong.

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Did this help? Tips are appreciated...

vered435903

Hello Ray,

I hope you're doing well!

I tried to add the reply-to option to the form I had originally asked for help with. I kept getting a syntax error regarding unexpected white space. Now I'm building a new form on a different site and I followed the steps on your site and got the same error. Do you have any suggestions?

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vered435903

Hello,

I hope you're having a good week!

I have continued to play with the forms on the various sites I'm managing, trying different reply-to options, but nothing seems to be working. I either get an error, the reply-to field doesn't show in the email, or I break the form.

I looked back through old forums and tried some of the solutions posted, but they were using old versions of your extensions so the syntax has changed...Please point me to some documentation that can help. Is there an updated tutorial or other information that may be helpful?

Thanks so much!

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