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Internal Server Error when submitting credit card info

Thread began 4/24/2023 9:29 am by eric284736 | Last modified 5/02/2023 12:10 pm by Ray Borduin | 239 views | 12 replies |

eric284736

Internal Server Error when submitting credit card info

Hi Ray,

I am getting a 500 internal server error when submitting the credit card info. Could you take a look?

Thanks,
Eric

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eric284736

PM

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Ray BorduinWebAssist

I'm not seeing the 500 error when I try to check out on the site.

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eric284736

Once you enter the CC info and click submit it gives me the internal server error.

Thanks,
Eric

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Ray BorduinWebAssist

The FTP information provided doesn't seem to work for me. Do you have IP restrictions that might be keeping me out?

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eric284736

PM

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Ray BorduinWebAssist

I have narrowed down the error to your line of code with:

\Stripe\Charge::create();

I've scoured the web and your code looks correct, so I can only assume you may need to update your Stripe installation on the server.

I added debug code to help you see and debug the error. If you comment out line 62 you will see your error, but with line 62 the line runs, so that means the code with the error is on line 63.

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eric284736

Thanks Ray!!!

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eric284736

pm

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Ray BorduinWebAssist

I can try to help. I'd start by going back to their documentation and doing a test transaction page without the cart. Integrating the cart should be easy once the stripe code itself is working. Let's meet on Tuesday next week and do screen sharing and I'll help.

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