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ECart is not recording to my orders table PayPal's pay in 4 or more payments payment option

Thread began 12/13/2022 7:29 am by Robert Crespo | Last modified 12/13/2022 2:22 pm by Ray Borduin | 151 views | 4 replies |

Robert Crespo

ECart is not recording transactions to the order table when using PayPal's pay in 4 or more payments option is used

Good morning Ray. I have a thorny issue that I can't fix. My website is set to capture authorizations and not sales. Everything was working fine until very recently. When customers pay with their credit card, the transaction is stored in my order and order details tables. However, when a customer pays using PayPal's extended payment option, the payment completes but never gets recorded in the customer order database. I think this has something to do with the coding on the pp_confirm.php page. For your convenience, I have attached this file for you to review. I would greatly appreciate any help you can give to fix this problem.

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Ray BorduinWebAssist

I'll have to do screen sharing with you to debug this and figure out why it isn't working properly. Give me a call today and I'll look into it with you and help you figure it out.

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Robert Crespo

Ray, thank you for getting back to me regarding this issue. Which number should I call, and what time should I call?

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Ray BorduinWebAssist

My number is listed at the bottom of every page on this site. Give me a call when you have time and we can schedule something over the phone if I happen to be busy when you call.

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Robert Crespo

Ray, thank you very much for helping me out today. I did another Paypal test, and everything works perfectly again. I also made a modest donation for your time.

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