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SiteAssist Professional unable to import template

Thread began 9/22/2009 3:35 pm by rcaveney388317 | Last modified 1/07/2010 5:40 pm by Jimmy Wu | 3713 views | 20 replies |

rcaveney388317

SiteAssist Professional unable to import template

Hi,
Last night I was trying to import the "Midnight Oasis" template into Site Assist Professional. So I went ahead and downloaded the .zip file, saved it to my desktop, unzipped it to reveal the other .zip files inside, opened up a new site, ran the site assist professional program from within Dreamweaver, got to the step where you choose your template, and clicked on import. I then navigated over to the .zip file called MidnightOasis_Layout.zip, made sure the "enable .zip" option was selected in the import window dialog box, and when I would click import, it tells me:

"The file you selected is not a valid SiteAssit Professional Layout."

I followed the instructions eactly as it reads in the text file that came with the template.

I then went ahead and tried importing a couple of the other files like MidnightOasis_Site.zip into the SiteAssist Professional Site Types area and MidnightOasis_Menu.zip into the CSS Menu Writer- Menu Themes are. No dice.

I am running Snow Leopard, Dreamweaver CS4, and SiteAssist Professional 1.0.6. Thanks for your time! I'm on a major time crunch! Hope to hear from you soon!

-Rob

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Dani Chankhour

I ran a quick test on snow leopard with CS4, but i was able to import correctly.

Check the permission on the zip file to make sure it got the right permission.
And if that does not work try installing the latest version of SAP (1.0.7) which could fix your issue.


Please post back if you still have an issue.

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rcaveney388317

Activation file has no properties?

I went ahead and upgraded from SiteAssist Professional 1.0.6 to 1.0.7. I uninstalled the 1.0.6 extension and then installed the 1.0.7. Once it was done, I went ahead and opened up Dreamweaver and tried to create a new site using SiteAssist Professional. Now the new problem is that it says:

"While executing onLoad in wasap_serial.htm, the following Javascript error(s) occured:
At line 214 of file "Rob's HD:Applications:Adobe Dreamweaver CS4:Configuration:Shared:WebAssist:SiteAssistPro:Library:Shared_Ser_Mactivation.js":
document.formlayer.document has no properties."

Tried uninstalling and re-installing again with no luck. Do you know what this could mean? Thanks!

-Rob

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Jimmy Wu

With Dreamweaver closed, try deleting the WinFilecache-########.dat or MacFileCache-########.dat, depending on your operating system, file from the following location:

WinXP
-DW8
--C:\Documents and Settings\<Your User Name>\Application Data\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration

Win Vista
-DW8
--C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration


Mac OSX;
-DW8
--Hard disk: Users: <Your User Name>: Library: Application Support: Macromedia: Dreamweaver 8:Configuration
-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9: Configuration
-DWCS4
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver CS4: en_US: Configuration

(Please note that <Your User Name> Should be replaced with the User name you use to log into your computer)

Also, please make sure that you have the most recent version of our extensions installed.


NOTE:
On Windows Computers, The AppData or Application Data folders may be set to be hidden.

To View Hidden Folders in Windows Vista:
1) In The Windows Explorer, Click the "Organize" button
2) Select "Folders And Search Options"
3) Select the "View" tab
4) Click the "Show Hidden Folders And Files" radio button.

To View Hidden Folders in Windows XP:
1) On the Tools menu in Windows Explorer, click Folder Options.
2)Click the View tab.
3) Under Hidden files and folders, click Show hidden files and folders.

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rcaveney388317

Had no effect...

Tried it and it didn't work. Restarted my computer, verified to make sure the file was still not present in the folder, did it again and same message appears.

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Jimmy Wu

Do you have any security software or virus scan software? If you do can you try disabling these and also make sure that Dreamweaver has privileges to access the internet?

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rcaveney388317

Okay, 1 problem down, 1 to go...

So I disabled my security software and it allowed the activation to go through. However, I am still unable to import the midnight oasis layout. What I do is:

1. Open up a blank page in Dreamweaver CS4
2. Go to Insert>WebAssist>SiteAssist Professional>Build Site
3. Choose Online Store from the first window
4. Then once I get to the layout window, select import, find the zipped midnightoasislayout.zip file, and click okay.

It says it's not a valid SiteAssist Professional Layout.

Please help!

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Jimmy Wu

Can you attach the exported files so I can take a look at them and to test them on my end?

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rcaveney388317

Which exported files?

The only files I'm working with are the ones downloaded from the WebAssist Site. I can't attach them because there is a 95kb limit on uploaded .zip files for the forum.

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Jimmy Wu

What you can do is import the layout directly into the SiteAssist folder instead of using the preset manager. To do this you would unzip the MidnightOasis_Layout.zip. In the unzipped folder, you will see 2 files and a folder. Copy the MidnightOasis.xml and the folder to this location:
/Configuration/Shared/WebAssist/SiteAssistPro/layouts/

The configuration folder location is specified in a previous post I made.

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