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fileupload - works perfectly locally but not in production

Thread began 9/13/2022 11:33 am by RSan48945523 | Last modified 9/20/2022 2:01 pm by Ray Borduin | 37 views | 5 replies |

RSan48945523

fileupload - works perfectly locally but not in production

1st: I am so thankful for your product. It has enabled me to support my family. Truly grateful. Thank you!

2nd: Here is the issue.

The file upload feature works "perfectly" on my local environment. Its Mac running MAMP with PHP 7.1.33 and MySQL 5.7.34 port 8889
The selected file uploads to the correct images directory and also saves a thumbnail to a "thumb" directory inside the images director.
The file name is inserted into the data base and again is perfect.

in the production environment with is AWS Lightsail instance using:

Server: 127.0.0.1 via TCP/IP
Server type: MariaDB
Server connection: SSL is not being used Documentation
Server version: 10.3.32-MariaDB - Source distribution
Protocol version: 10
User: root@127.0.0.1
Server charset: UTF-8 Unicode (utf8)

Apache/2.4.51 (Unix) OpenSSL/1.1.1n
Database client version: libmysql - mysqlnd 7.4.25
PHP extension: mysqli Documentation curl Documentation mbstring Documentation
PHP version: 7.4.25

On the light sail instance (production) all of the fields which need to insert into the data base do so... except the file path/file upload field and the images/files do not uploads....

I'm sure its something simple or something I am overlooking.

Oh you will notice that I have renamed the directories and includes for the "webassist/" includes to "../mktg_app_/" it makes it simpler on my end to manage.

I hope you can help me with this and I am more than happy to forward any additional information or access to help resolve this problem I am having.

Again thank you so very much for your help...
Warmest regards,
Robert

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Ray BorduinWebAssist

Usually this is just a file permissions issue on the live server preventing upload. It could be a bad php.ini setting for the temp upload folder as well. I'd need FTP access to fully debug. If you give me a call I can do screen sharing with you to help you track it down, or just send me ftp information and the url to the site in the private area and I can test and let you know.

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RSan48945523

fileupload - works perfectly locally but not in production

Originally Said By: Ray Borduin
  Usually this is just a file permissions issue on the live server preventing upload. It could be a bad php.ini setting for the temp upload folder as well. I'd need FTP access to fully debug. If you give me a call I can do screen sharing with you to help you track it down, or just send me ftp information and the url to the site in the private area and I can test and let you know.  
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Ray BorduinWebAssist

I'm having trouble with getting ftp working. Can you call me? Then we can do screen sharing and I can take a look using your connection.

I've been doing some research and it appears you may need to do some special coding for AWS for file uploads and use their API. I can take a look with you, but the answer may not be simple.

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Did this help? Tips are appreciated...

RSan48945523

fileupload - works perfectly locally but not in production

Originally Said By: Ray Borduin
  I'm having trouble with getting ftp working. Can you call me? Then we can do screen sharing and I can take a look using your connection.

I've been doing some research and it appears you may need to do some special coding for AWS for file uploads and use their API. I can take a look with you, but the answer may not be simple.  
Sign in to reply to this post

Ray BorduinWebAssist

Just call me whenever is convenient to you and we can schedule another time if I'm busy.

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Did this help? Tips are appreciated...

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