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checkout shipping calculate - trigger and not trigger

Thread began 7/26/2022 7:59 am by lr_leal239405 | Last modified 7/29/2022 6:32 pm by Ray Borduin | 257 views | 8 replies |

lr_leal239405

checkout shipping calculate - trigger and not trigger

I would like the shipping calculation not to trigger on a form on my checkout page when changing the State or Zip, but to trigger on another when doing the same (I have two forms one can select from on the checkout). Right now they are working backwards. The one I don't want to trigger triggers and the one I want to trigger does not. I think it has to do with the field ID name but can't get it to work. Can I call you?

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Ray BorduinWebAssist

If you send me a url and FTP access and steps to reproduce the problem, then I can probably diagnose the issue and tell you what needs to be done. If you want to call, just use the number at the bottom of the page: 858-201-4911

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lr_leal239405

see instruction below to replicate what I want. Let me know if the attached file import works to connect you to the folder with the checkout.php page.

Thanks.

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Ray BorduinWebAssist

Let's do a screen share for this. I want to make sure I'm understanding what you need and we can tackle both issues quickly that way. Give me a call on the webassist number and we can figure out a time that works for both of us.

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lr_leal239405

I can try calling you tomorrow at 11am EST which is your 8am PST? If you want later I can wait for later too.

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Ray BorduinWebAssist

I should be available at that time.

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lr_leal239405

see below

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lr_leal239405

I called a couple of times today. Got your voicemail.

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Ray BorduinWebAssist

I was out for some of the day running my kids around to summer camp and sports programs. We connected later and have rescheduled our meeting for Monday at 9 am.

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