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Blank page

Thread begun 7/06/2022 3:35 pm by eric284736 | Last modified 7/08/2022 3:15 pm by Ray Borduin | 587 views | 26 replies |

eric284736

Blank page

Hi Ray,

I am getting a blank page when trying to access two page s on my site that have email forms. They were working but I cannot find a an error.

http://www.worthamhouse.com/contact.php
http://www.worthamhouse.com/reserve.php

Would you take a look?

Thanks,
Eric

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eric284736

the email forms are not sending as well so I am wondering if it is a version issue with a file. The page displays correctly on the local testing server.

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Ray BorduinWebAssist

Usually this is just a failure to upload all of the necessary files. Try uploading the entire webassist/email folder and see if that helps. Another thing you might try is adding this to the top of the page:

php:
<?php

ini_set
("display_errors",1);
?>



Blank pages are usually pages with errors and error display turned off. By turning on error display it might help show you what the problem is.

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eric284736

Thanks Ray. I have tried both suggestions and it still displays a blank page.

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Ray BorduinWebAssist

If you view source on the page it will show the error. It was just displaying in a div that wasn't visible.

I found that you had an include on the page that included another page contactform.php and that page has an older version of webassist email applied that was in conflict with the new email code added to the main page.

I updated the email in the include file and the page is displaying properly again.

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eric284736

Thanks Ray! When I submit the form on the reserve.php page it gives this error:


Fatal error: Uncaught Error: Call to undefined function WAValidateLE() in /home/worthamh/public_html/reserve.php:16 Stack trace: #0 {main} thrown in /home/worthamh/public_html/reserve.php on line 16

this is an issue with the captcha I think?

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Ray BorduinWebAssist

Your page is missing:

php:
<?php require_once("webassist/form_validations/wavt_scripts_php.php"); ?>


if you re-apply the server validation it will add it to the page.

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eric284736

Corrected and thank you! However neither page sends the email now

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eric284736

The email log shows a successful send so this must be something on the host server that is stopping the email.

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eric284736

Actually this is the message I get in the email log as a failure to send:

<strong>Could not instantiate mail function.</strong><br />

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