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Checkout failure

Thread began 5/10/2022 12:32 pm by Jose | Last modified 5/12/2022 7:43 am by Ray Borduin | 20 views | 7 replies |

Jose

Checkout failure

Hi there. Since PayPal has made a lot changes my website stopped receiving payment through PayPal. It always sends me to checkout failure page. I also debugged and this is what I found out. (Failure1be06788ec4abRestricted accountAccount is restricted10002Error63.056755938" ["WADA_blog"]=> int(8) } ). And I don't know why because it's stopped working so suddenly.

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Ray BorduinWebAssist

I'd call paypal. It says your account is restricted, so it has something to do with the settings on their side. View source on that error and you should get more details that you could send to them in a support ticket.

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Jose

That is what I found in when I debugged but I tested it in WordPress and woocommerce and it works.

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Ray BorduinWebAssist

If you give me FTP access and a URL to see the issue, then I can debug it further.

I'd still contact them. They should be able to tell you exactly what needs to be updated either in your php code or in your paypal account and it could make the process of correcting the issue much easier.

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Jose

Here you are

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Jose

Realized that my PayPal account has restrictions but I tested another account which is good but my website still with this issue. . It'salways go to the checkout_failure.php

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Ray BorduinWebAssist

It looks like you entered your credentials incorrectly... there is a space in front of the signature field.

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Jose

Okay. Thank you for your help.

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