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Write of lock failed and other errors since hosting company upgraded.

Thread began 5/02/2022 5:04 am by vanroojdotcom | Last modified 5/04/2022 9:22 am by Ray Borduin | 107 views | 4 replies |

vanroojdotcom

Write of lock failed and other errors since hosting company upgraded.

I recently upgraded my hosting package with my hosting company and they migrated a website to the new server. The Website itself is working fine, but the log-in page is giving errors and I am unable to log-in. Do you recognise these errors and could perhaps offer me some direction?

http://justupmystreet.com/admin_LogIn.php

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vanroojdotcom

Additional Information

I found a test file on your forum and uploaded that also which seems to have the same error:

http://justupmystreet.com/sessionTest.php

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Ray BorduinWebAssist

My best guess is that your session_save_path setting in your php.ini file is not pointing to a valid directory.

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vanroojdotcom

Thanks for the reply Ray - I really appreciate you taking the time.

You believe that they have set the path incorrectly in the options panel or that the driectory itself containing these elements is not created?

I have uploaded the test file to another website I have hosted - this is php 7.3 (the other site being php 5.6) and the error is different:
http://hollandcreative.co.uk/sessionTest.php

I've looked into the php options set up in my cPanel and it is as follows (for php 5.6)

include_path - .:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php
session.save_path - /opt/alt/php56/var/lib/php/session

I know all hosting companies have different directories, but does that look OK to you?

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Ray BorduinWebAssist

It looks ok, but the path still might not be valid or have bad permissions. Send this to your hosting company in a support ticket and they should be able to fix it for you. It is a server configuration issue, not an issue with your php code.

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