close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

New logins not working

Thread began 1/15/2022 6:42 am by birdscreen398247 | Last modified 1/18/2022 11:27 am by Ray Borduin | 18 views | 12 replies |

birdscreen398247

New logins not working

I added some new members to my login database table but none of them are working.

I get "Invalid username or password" whenever I try to login with any of the new members.

Of course, it doesn't tell me which is the problem (username or password).

All of the existing logins work fine.

I have retyped the login info, copied and pasted it into the login page, to no avail.

What could be the problem?

Sign in to reply to this post

Ray BorduinWebAssist

I couldn't say. There must be something different about the new members you added. If you gave me FTP access and a url then I could debug and try to figure it out. Also include the username and password that isn't working and one that is for me to compare.

Sign in to reply to this post
Did this help? Tips are appreciated...

birdscreen398247

See private response

Sign in to reply to this post

Ray BorduinWebAssist

I need a confirmation code (texted to you) to get into the admin. The FTP doesn't seem to work for me either. I need one or the other to get in and see what is going on.

I was able to get in with the FTP information... I'll reply separately with my findings now.

Sign in to reply to this post
Did this help? Tips are appreciated...

Ray BorduinWebAssist

It looks like the last group of passwords you entered were unencrypted, but the others are encrypted. That is why you can't log in with the new information.

Incidentally, neither of the logins you provided work for me, and I can see that neither password in the database is encrypted. (see private area for more details)

Sign in to reply to this post
Did this help? Tips are appreciated...

birdscreen398247

See private message

Sign in to reply to this post

Ray BorduinWebAssist

The private area should show when you are logged in and viewing the message on the site. You don't see it?

Sign in to reply to this post
Did this help? Tips are appreciated...

birdscreen398247

I am going to rebuild the login module from scratch.

Which of the encryption methods do you recommend (this is not a high-risk web site)?

Sign in to reply to this post

Ray BorduinWebAssist

If it isn't a high risk site, then no encryption is fine. It makes everything else a lot more simple.

Sign in to reply to this post
Did this help? Tips are appreciated...

birdscreen398247

I created a new set of login pages, etc. (with no encryption).

However, no matter what I enter in the password field, the warning comes up to Enter a Value (and therefore doesn't let me login).

See attached file.

Also, just out of curiosity, the <div> class for this page is WAATK, yet I can't find that class in any of the css files attached. Where is it hiding?

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...