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Fatal Error on Recordset Add to Cart

Thread began 12/15/2021 8:49 am by lr_leal239405 | Last modified 12/21/2021 3:31 pm by Ray Borduin | 66 views | 22 replies |

lr_leal239405

Fatal Error on Recordset Add to Cart

I have this Quote page with items in the quote pulling from the database. A client can press the button that Adds All items to the cart in one shot. However, on one of the tables (there's 2 tables. One is the prduct and the other some optional products for the main product), the Optionals table to be exact, I can only iterate thru 1 item to place in cart. (see file below starting on line 326 (a while loop)). When I try to do more than one, the screen freezes on blank page and the error in the log says:

PHP Fatal error: Maximum execution time of 60 seconds exceeded in /home/jvdydf5kad9w/public_html/webassist/mysqli/rsobj.php on line 305
OR
PHP Fatal error: Maximum execution time of 60 seconds exceeded in /home/jvdydf5kad9w/public_html/WA_eCart/WA_eCart_Definition_PHP.php on line 536

You can see the link below on button 'Order Complete Quote'.

The file is attached.

So if I change line 219 to 1 (selecting 1 record only), it works. If changed to 0 (to select all), it goes to blank page and executes forever. It only happens with that table.

<?php
$Recordset7 = new WA_MySQLi_RS("Recordset7",$convacc_cx,0);
$Recordset7->setQuery("SELECT * FROM cac_quote_new_optionals WHERE quotenum = '$quoteidponex' ORDER BY optional_id ASC");
$Recordset7->execute();
?>

I appreciate any help or suggestions you can provide.

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Ray BorduinWebAssist

How many rows are in that table?

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lr_leal239405

I didn't realize you had replied. I usually get an email alert when you reply but for some reason I didn't get one.

In that table there are 2400 but the ones selected are only a couple.

Also, the first table, which is the products table, also has about 2400 and I have no issue with grabbing the products from that one.

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Ray BorduinWebAssist

2400 records is a lot to display on a single page. You could limit the number of records on the page and add pagination, you could try adding an index to the table on the column quotenum and that would probably speed up your query.

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lr_leal239405

No no. There is no 2400 records to display. Only 2.

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Ray BorduinWebAssist

Can I get FTP access and a URL to test with? I can try to figure out what is going on.

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lr_leal239405

ok. see info below:

Again, when I change line #219 on Recordset7 from All records (or 0) to 1 it works ok. It's only when it's more than one of that recordset where it hangs up with a blank page:
$Recordset7 = new WA_MySQLi_RS("Recordset7",$convacc_cx,1);
instead of:
$Recordset7 = new WA_MySQLi_RS("Recordset7",$convacc_cx,0);

You have to press "Order Complete Quote' green button to get it to add all items in quote to the cart.

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Ray BorduinWebAssist

I was trying to work on the file and there was an FTP error and then the file was blank when I went to open it.

Please re-upload your copy of the quote_form_min_rtest.php page and I can download it again.

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lr_leal239405

Oh. I did clear it and it doesn't go to blank any longer. Try downloading it again. Sorry about that.

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Ray BorduinWebAssist

Whenever I try to upload the file with changes it says the disk is full so I can't upload anything. I tried deleting some items from the attachments folder, but it still gives the error so I can't upload. (I can't even re-upload the attachments I downloaded)

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