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Unable to connect to the server!

Thread began 9/21/2009 7:38 am by ingsercon21251 | Last modified 9/21/2009 1:58 pm by Jimmy Wu | 1900 views | 3 replies |


Unable to connect to the server!


I use windows XP SP3, Dreamweaver CS3
and just downloaded last version of Universal EMail and Ecart 450and installed it without problems.
When I started Universal Email as well as Ecart I entered my serial number which is OK.
When i hit the activate button I get the following message:

"Unable to connect to server"
Your firewall or anti-virus software is blocking the online activation. Disable all firewall and antivirus software and try again. If you continue to have problems, submit a Technical Support request."

When I disable all the anti-software and firewall I get the same message over again.

I will appreciate any kind of clue.

Thank you

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Jimmy Wu

I have opened up a private support ticket for you to request some additional information. You can check your support tickets by logging into your account on and checking your support history.

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Activation Problem

I am having the same problem; I had to reload Dreamweaver after a computer crash and now I can't activate Univeral Email and I need to send emails out!!

I have never had a problem with a firewall before and turning off the firewalll dfidn't solve the problem. What is going on?

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Jimmy Wu

I have opened a ticket for you as well. Please follow the directions above to get to your ticket.

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