close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Sudden checkout failure

Thread began 8/19/2021 5:05 am by rob75685 | Last modified 8/23/2021 9:19 am by Ray Borduin | 58 views | 6 replies |

rob75685

Sudden checkout failure

hi there

I'm suddenly getting checkout failure on a site that's been running for a few years. Connecting to PayPal

The website is : https://davidhayward.com/

I can add a product to the cart, complete the checkout page but then it just hangs for ages then goes to the checkout failure page...

Could someone take a look please?... maybe the PayPal API has changed?...

thanks so much

Sign in to reply to this post

Ray BorduinWebAssist

Add this to the top of the checkout failure page:

<?php
@session_start();
var_dump($_SESSION);
die();
?>

Then send me the result after using view source so it is better formatted. I should be able to spot the error there and let you know what needs to be done.

Sign in to reply to this post
Did this help? Tips are appreciated...

rob75685

source

thanks so much Ray!

Here you go: (in private area)

Sign in to reply to this post

Ray BorduinWebAssist

You aren't getting a result from Paypal at all... That usually means a curl configuration issue on the server. I'd need FTP access to debug this further, but my best guess is that it is an issue with curl somehow.

Sign in to reply to this post
Did this help? Tips are appreciated...

rob75685

thanks Ray - FTP details attached privately

Sign in to reply to this post

Ray BorduinWebAssist

It looks like you had an old version of /WA_eCart/PP_ECO_Scripts/PP_ECO_PHP.php

It had an old endpoint for the paypal API that doesn't work anymore. I updated that file and it appears to have fixed that issue.

Sign in to reply to this post
Did this help? Tips are appreciated...

rob75685

thank you!

Thank you so much Ray, awesome support!

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...