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Use a file for design

Thread began 6/17/2021 6:07 am by georgina_barrett_187762 | Last modified 6/30/2021 9:28 am by Ray Borduin | 127 views | 14 replies |

georgina_barrett_187762

Use a file for design

I have created an email template I want to use to send out via PowerMessenger. How do i select the file I want to use. If I select 'Use a file for design' and then click the browse icon it just show me a list of pre-designed templates.

The same happens if I select 'Design on this page' and the click the button 'Get From Page' - it brings up a set list of templates and doesn't allow me to select my own.

If I select one of the pages ie filters I get an error message. See attachment. The files are there though at that location.

I know I must be doing something wrong because I have searched the forum and no-one else seems to have a problem.

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Ray BorduinWebAssist

Can I get a url to reproduce and FTP access? I'll take a look.

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georgina_barrett_187762

in pm

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Ray BorduinWebAssist

The FTP information provided takes me to an empty directory. I'll need access to the powermessenger files.

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georgina_barrett_187762

Sorry - please try again it's in the public_html/ directory

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Ray BorduinWebAssist

This should be fixed. It was an issue with the browse file functionality. Please try again.

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georgina_barrett_187762

Great thank you - it works!

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Ray BorduinWebAssist

Please see private message

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georgina_barrett_187762

In pm.

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Ray BorduinWebAssist

See private message

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