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Cannot upload mp4

Thread began 6/05/2021 6:10 am by georgina_barrett_187762 | Last modified 6/07/2021 2:05 pm by Ray Borduin | 34 views | 6 replies |

georgina_barrett_187762

Cannot upload mp4

Hi. I have added an upload file to my website to upload mp4 files. i have tested it with images and it all works. It uploads the file and it saves the name correctly in the database - however when i try uploading an mp4 file (a very small one 2.15MB) .

It looks like everything works and I don't get an error but no file gets uploaded and the file name doesn't get stored in the database - the other fields get inserted but not the file field. I have amended the php.ini file to upload_max_filesize = 256M ; and post_max_size =256M

I have attached the insert page

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Ray BorduinWebAssist

If smaller files work then it has to be something with the php settings and not the page itself. If you give me FTP access and a url to test with then I can look into it further.

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georgina_barrett_187762

see pm

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Ray BorduinWebAssist

I got in with FTP, but I don't see a folder for that domain. What is the root folder?

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Did this help? Tips are appreciated...

georgina_barrett_187762

in pm

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Ray BorduinWebAssist

I added a phpinfo.php page to your admin folder.

If you view that page and search for: upload_max_filesize

You will see it is still set to 2M. You must have updated the wrong php.ini file or didn't update it correctly.

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georgina_barrett_187762

Ah ok thanks. I was changing the php.ini file in my root directory - but it isn't using that. I have contacted my hosting provider to change it as I don't have access to where it is. Thank you for all your help.

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