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504 Gateway Time-out: nginx

Thread began 4/03/2021 9:35 am by yogastudents362523 | Last modified 4/08/2021 10:59 am by Ray Borduin | 571 views | 6 replies |

4/03/2021 9:35 am | #1 yogastudents362523

504 Gateway Time-out: nginx

Hello,

My shopping cart will not load from any page on which I summon it.
Pages hang with the "waiting" wheel circling endlessly in the browser, and then eventually produce the above message of 504 Gateway Time-out: nginx.

Thank you,
KB

4/04/2021 6:31 am | #2 Ray BorduinWebAssist

I'll need FTP access to debug this. This isn't the type of thing I could debug without looking at the files directly.

Did this help? Tips are appreciated...

4/04/2021 8:37 am | #3 yogastudents362523

Hello,

I had not expected you to be active on a Sunday, and so had not checked my mail.
Details in private area, thank you very much for your kindness.
KB

4/06/2021 8:46 am | #4 Ray BorduinWebAssist

I was not able to reproduce this issue. I got all of the way to paypal and it appears I was about to donate. Please try again and include the precise steps to reproduce and I can look into this further.

Did this help? Tips are appreciated...

4/06/2021 1:49 pm | #5 yogastudents362523

Hi

The timeont is still in operation at the page given in the private area.

I did eventually get the page I originally referenced to work at the fourth attempt.

But the one in the private area just hangs in the way I originally described.

Thank you.

4/08/2021 9:20 am | #6 Ray BorduinWebAssist

It looks like you had manually updated your file: Connections/teacherstraining.php

To use an ip address that was wrong. I changed it back to using your domain as the database host and that seems to have fixed it.

Did this help? Tips are appreciated...

4/08/2021 10:36 am | #7 yogastudents362523

Thank you.
I do not know how I allowed that to happen.
Sorry for the trouble.
KB

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