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Problems with User Login, etc

Thread began 4/02/2021 10:14 am by yogastudents362523 | Last modified 4/08/2021 10:59 am by Ray Borduin | 32 views | 7 replies |

yogastudents362523

Problems with User Login, etc

Hi
Hoping you are well.

”Fatal error: Cannot declare class WA_MySQLi_RS, because the name is already in use in /var/www/vhosts/kofibusia.com/httpdocs/webassist/mysqli/rsobj.php on line 3”

Unfortunately, one of my users has just reported the above error when trying to log in to check her specs and data:in the PowerMessenger database.

I am hoping it is something simple, stupid, & inadvertently ridiculous I have done while being in a hurry to catch up while recuperating.

Thank you,
KB

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Ray BorduinWebAssist

I'd need FTP access, or at least an attached copy of the page that users_login.php page. It sounds like there is more than one reference to the rsobj.php file on the page and you probably just have to delete one.

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yogastudents362523

Responded in other ticket, same details in private area, thank you, KB

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Ray BorduinWebAssist

For some reason your server isn't respecting the require_once() command and it is adding the file more than once. I resolved the problem by deleting the references to rsobj.php and queryobj.php from the users_profile.php page since it is already added by the theme file at the top of the page.

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yogastudents362523

Thank you,
That now seems to be working.

I do not know what happened to the server in the 2 months or so I was indisposed and not using it.

But my thanks again,
KB

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yogastudents362523

Hi,

Can you recollect which files (that you changed) I should now download to keep as backups?
Sorry to have only just thought of it.

Thank you,
KB

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Ray BorduinWebAssist

Just the users_profile.php page.

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yogastudents362523

Thank you.
KB

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