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error occurred in updateProgressPanel: TypeError: document.getElementByID("fullProgress") has no properties

Thread began 2/25/2021 10:21 am by Carlos Quintero | Last modified 2/25/2021 12:46 pm by Ray Borduin | 20 views | 4 replies |

Carlos Quintero

error occurred in updateProgressPanel: TypeError: document.getElementByID("fullProgress") has no properties

A few weeks ago I began getting this error when I tried to use Security Assist or DataBridge.

error occurred in updateProgressPanel: TypeError: document.getElementByID("fullProgress") has no properties

It slowed down the use of the tool to the point that I uninstalled everything on my Mac and formatted my drive again and did a complete OS reinstall. I then installed Dreamweaver again and did a fresh install of DataBridge.

The error persist. Is there a way to fix this?

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Ray BorduinWebAssist

I'm not sure what is causing that error. if you post your phone number or contact me via Skype I can do screen sharing with you in order to debug it and determine a solution.

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Carlos Quintero

Originally Said By: Ray Borduin
  I'm not sure what is causing that error. if you post your phone number or contact me via Skype I can do screen sharing with you in order to debug it and determine a solution.  


posted my number in a PM below thank you in advance

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Carlos Quintero

missing files in Floaters folder

it looks like the Configuration/Floaters/WA_SiteTools_ProgressV2.htm and whatever other files go into that folder are missing, somehow when the script installed it didn't download the files? Could that be?

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Ray BorduinWebAssist

I suppose it is possible. Try reinstalling the DataBridge extension and make sure the secondary installer completes.

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