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› WebAssist Forums › Data Bridge › Data Bridge General / Announcements › I rebuilt my PC. Installed the latest Dreamweaver rinstalled DataBridge Order 5A46646821166981Y. I used Download Center to set my Serial number ans I can not Activate.

I rebuilt my PC. Installed the latest Dreamweaver rinstalled DataBridge Order 5A46646821166981Y. I used Download Center to set my Serial number ans I can not Activate.

Thread began 11/22/2020 3:52 am by John | Last modified 12/18/2020 9:44 am by Ray Borduin | 315 views | 5 replies |

11/22/2020 3:52 am | #1 John

I rebuilt my PC. Installed the latest Dreamweaver rinstalled DataBridge Order 5A46646821166981Y. I used Download Center to set my Serial number ans I can not Activate.

Attached is a screen shot of the Activation process. I copied the Serial number from my order. In the Download Center it shows I have 2 Activations available.

11/22/2020 10:14 am | #2 Ray BorduinWebAssist

I'll need to debug this with you in a screen sharing session. It is failing to identify your computer properly somehow, but I'll need access to the computer to figure out why and fix it.

Please post a good phone number and time to reach you on monday and I'll help you get it working again.

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11/24/2020 6:04 am | #3 John

I am not available untii Wednesday from 9:30 a.m.CST until 4:30 p.m. Look forward to hear from you.
Is Wed good for you?

11/24/2020 12:06 pm | #4 Ray BorduinWebAssist

Yes, I'll call you on Wednesday. We were able to get this resolved in our meeting.

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12/17/2020 9:41 am | #5 John

Activation

I updated my Dreamweaver and Ican not activate again. Also, I have the same problem with my Captcha not displaying.

12/18/2020 9:44 am | #6 Ray BorduinWebAssist

I tried calling but got voicemail. Give me a call anytime today and I should be able to do screen sharing and look into this with you.

Did this help? Tips are appreciated...

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