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Redundant Extensions?

Thread began 9/29/2020 12:24 pm by salaroche | Last modified 9/30/2020 3:04 pm by Ray Borduin | 35 views | 5 replies |

salaroche

Redundant Extensions?

A few years ago I purchased 3 Webassist Extensions, CSS Form Builder, DataBridge_124 and UE401. I recently had to reinstall my OS and had to reinstall Dreamweaver and the Extensions too, but I don’t remember exactly which of those Extensions is essential and which are redundant. Anybody knows? Ray?
Also, I started Dreamweaver after creating a "New" site and I got a message with big 1, 2, 3 numbers telling me it was downloading the Data Bridge Extension files. But now Dreamweaver froze and all I have is a black screen. Any suggestions on what to do next?

Actually, the main problem now is that the Data Bridge Installer cannot download the files. It gets stuck on step #1. Is there anything I'm not doing right?

Thank you for your attention.

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Ray BorduinWebAssist

DataBridge is the only extension you need to install. Maybe you are just not waiting long enough. It can take a while on step 1 if your internet connection is slow.

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Did this help? Tips are appreciated...

salaroche

Ray, I removed Form Builder and UE, and the installer moved to step #2, Extracting files, but it's been stuck there for some time now. My Internet connection is 9.0 Mbps. Is there anything else I can do to make the installer work better? Thank you for your attention.

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Ray BorduinWebAssist

I can help you manually install if the installer fails because your internet connection is too inconsistent. Step 1 downloads a .zip file from our server, Step 2 extracts that zip file. If the installer doesn't work, then I can screen share with you and help you perform those steps manually.

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Did this help? Tips are appreciated...

salaroche

Ray, thank you for your reply. At the moment I'm retrieving some important files as part of my getting my computer back in shape after my OS Clean Reinstall. I will get back to you ASAP. Many thanks for your attention.

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salaroche

Ray, I downloaded the whole Website from my Web Host and now there is absolutely no problem with Data Bridge. Everything is working fine. I still have to thank you very much for your quick and professional response. Please stay safe and have a good day.

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