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Problem with Universal Email and Gmail

Thread began 9/06/2020 10:13 am by sandy170299 | Last modified 9/07/2020 9:19 am by Ray Borduin | 239 views | 2 replies |

9/06/2020 10:13 am | #1 sandy170299

Problem with Universal Email and Gmail

I have a forgot password form/process, created with WebAssist, which uses Universal Email. The form is not working with Gmail accounts. I set myself up as a user so I could test it myself, and it's not working - I never received the email. If I use a regular email address, NOT Gmail, it comes through almost immediately. I'm going to attach my page in case you can see any reason that it would not work with Gmail.

Thank you.

Attached Files

forgotpassword2.zip

9/07/2020 8:47 am | #2 Ray BorduinWebAssist

Gmail has very strict spam filters. It is probably getting caught there. Try setting up another page that simply sends an email and see if it has the same issue.

Then use this site to debug what is wrong with the email to improve the spam score: https://www.mail-tester.com/

Did this help? Tips are appreciated...

9/07/2020 9:18 am | #3 sandy170299

Thanks. I will give that a try. My test form worked just fine.

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