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Second email on page not sending

Thread began 5/07/2020 3:55 am by Mags | Last modified 5/07/2020 3:03 pm by Ray Borduin | 425 views | 4 replies |

Mags

Second email on page not sending

Hi Ray, I've just updated one of our client's sites to PHP7 and in the process have updated the Universal Email behaviors to the newer Send Email. On the contact page I have two emails that are sent when the form is submitted, the first one to the site owners with the form details and the other is a confirmation message which goes to the user. However, only the first email is sending. I swapped the code order to see what would happen and sure enough the confirmation email sends but the form details one doesn't. I've attached the page, could you possibly take a look for me?

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Ray BorduinWebAssist

There is a redirect after sending the first email. Just move it to the second one so it doesn't redirect until after the second email is sent. Currently it redirects after the first email and that prevents the second one from sending.

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Did this help? Tips are appreciated...

Mags

Hi Ray, I did that but I've now discovered another issue. On the confirmation email, we include a message which is added by our client via PowerCMS. However, it's preventing the email from sending. I added error reporting to the form page and have copied the error message in the PM section. I thought it may be a problem with the path to the connection file and mysqli.php but even if I add the full path i.e. /var/www/vhosts/... etc I still get the error message. I've attached a copy of the actual email message from the /webassist/email directory.

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Ray BorduinWebAssist

Change this line:

php:
<?php require_once('../../Connections/PowerCMSConnection.php'); ?>


to:

php:
<?php require('../../Connections/PowerCMSConnection.php'); ?>


or just:

php:
<?php 

global $database_PowerCMSConnection$PowerCMSConnection;
?>
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Did this help? Tips are appreciated...

Mags

That worked, thanks!

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