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Data Bridge Universal Email is not send messages to assigned destination emails

Thread began 3/31/2020 3:42 am by michaelf0199272 | Last modified 4/02/2020 12:10 am by Ray Borduin | 58 views | 9 replies |

michaelf0199272

Data Bridge Universal Email is not send messages to assigned destination emails

Data Bridge Universal Email is not sending messages to assigned destination emails. I am not completely sure why this is so. I have attached the Contact.php page with this request. Thanks.

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Ray BorduinWebAssist

I'd need to see the webassist/email/waue_index_1.php page to see the rest of the settings. You might try a different trigger since the current page submit trigger doesn't work on some servers.

If you give me FTP access and a URL then I can debug thoroughly. You might also consider upgrading to Data Bridge v2, which includes a completely overhauled email system with a more robust and modern mail library.

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michaelf0199272

Data Bridge Universal Email is not send messages to assigned destination emails

I have placed the information you requested in private including FTP access. Thanks

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Ray BorduinWebAssist

You had a reference to formoid on your site that was directing your form post to their API so your email code was never running. I removed the formoid identifier from the form so it could submit properly to your site and the email seems to be working now.

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michaelf0199272

Thanks ... I take it that the correction that you effected was made to contactus.php and that it is still in place. I saw the 2 test emails that you sent.

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Ray BorduinWebAssist

Yes. The fixes are on the live pages so it should be working now.

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michaelf0199272

thanks for fixing both ages ... I appreciate

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michaelf0199272

Once again ... thanks.

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michaelf0199272

One more question:

data-form-type="formoid" is removed from both contactus.php and index.php as they are both featuring the same feedback form.
contactus.php is routing properly but index.php form is not.

Q: Please help take a look at index.php to see what was done wrong on it.

Both pages are using waue_index_1.php

index.php is included for private review.

Attached Files
index.php
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michaelf0199272

Please ignore request ... form is now working on both pages.

Many thanks.

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