close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


How can I convert my payment gateway from PayPal to Stripe?

Thread began 10/23/2019 11:42 am by Robert Crespo | Last modified 10/23/2019 2:40 pm by Ray Borduin | 218 views | 2 replies |

Robert Crespo

How can I convert my payment gateway from PayPal to Stripe?

Greetings WebAssist support,

Due to the upcoming changes in how PayPal handles refunds I would like to know how I can convert my payment gateway from PayPal to Stripe? The reason I would like to not use PayPal has to do with a very bad and greedy decision on their part to not refund merchants like myself the PayPal fee. From PayPal's website:

"If you refund a payment for goods or services, there are no fees to make the refund, but the fees you originally paid as the seller are not returned to you. The amount of the refunded payment will be deducted from your PayPal account."

I estimate that I will lose a lot of money in 2020 due to PayPal keeping their full 2.9% transaction fee, money which they did not earn nor have a right to. I thought that it was never happen, but PayPal just lost an almost 20 year customer. Any help in the way I can start migrating away from PayPal will be very helpful.

Robert Crespo

Sign in to reply to this post

Ray BorduinWebAssist

You can change to Stripe by following their documentation, but unfortunately Stripe has the same refund policy:

"Stripe supports the ability to refund charges made to your account, either in whole or in part. If the original charge underwent currency conversion, the refunded amount is converted back using the same process. There are no fees to refund a charge, but the fees from the original charge are not returned."

They have the exact same fee structure as paypal... So you can move out of spite for them changing their policy on you, but it won't save you any money.

Sign in to reply to this post
Did this help? Tips are appreciated...

Robert Crespo

Ray, thank you for your reply to my question. Sadly, based on the information you provided, I will not be migrating out to Stripe. It looks like I will need to enact some very unpopular refund practices like refunding an order minus the original PayPal transaction fee. A customers buyers remorse is now going to cost them 3% of the money they paid me.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...