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Security Assist Email Password error

Thread began 10/02/2019 11:42 am by sandy170299 | Last modified 10/09/2019 5:26 pm by Ray Borduin | 118 views | 25 replies |

sandy170299

Security Assist Email Password error

This tutorial didn't really help me. http://assets.webassist.com/html-help/333/email_password.html

I have created a forgotten password page, but it's not working. I'm not receiving any errors - it just doesn't work. I also can't go back in to edit the server behavior. I receive the following message:

uilnitialize error:
ReferenceError: val is not defined

Please see my attached code. I have removed my smtp user name and password, but they ARE correct.

Thank you.

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Ray BorduinWebAssist

When using authenticate SMTP messages, the server will often require that the SMTP Username and Password match the credentials for the FROM address.

Additionally, if you use MySQLi and DataBridge 2, you can turn on SMTP debug mode which would print the email debug information to the page and might help you identify the problem.

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sandy170299

I did have that data in the form, but removed it before I posted anything online. My user name and password (for SMTP) were in there, and they were correct when I was trying to run it. I'm using DataBridge 2.3.5. I can't go back into the module, as I always get this error once it's created. See attached PNG.

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Ray BorduinWebAssist

Reinstall and I think that error will go away. If you attach the page with the correct useraname and password, then I could turn on debug and run it myself to see what the problem might be. I'd need the email body file as well to be sure it wasn't the issue, or you could just send me FTP information and a URL for me to debug remotely.

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sandy170299

I am sending a PM to you for FTP info.

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Ray BorduinWebAssist

Your login page password field has:
confirm="Log_In_group_Email"

That makes it require that the password matches the email address... That needs to be removed to begin with.

What am I supposed to be looking at here? I know you have run the wizard again and re-created the pages. What isn't working now? I'll need a precise description of where you are getting stuck and what is currently happening.

Please open a new thread for each issue and include a description of what is going wrong and steps to reproduce the issue. I'll reproduce the problem and post feedback about the issue. If I need to I can download the files with the FTP information you have provided.

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sandy170299

I created these pages through Security Assist, all of them. The user name field actually needs to contain an email address and the password, a password. How can I go back into the wizard to see what I did, and remove what you suggested?

On the login screen itself, the login doesn't work - it doesn't submit the form. Even though the password field is filled in, I always get an error that says, please enter a value.

Thanks.

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anonymous

Security Assist Email Password error

I also encountered with same problem. As I search for the problem there are many suggestions but not worked any of it.

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sandy170299

I deleted and recreated all of my login pages that I referenced in the PM. I'm still having the same issues. I'm attaching screen prints of exactly what steps I took in creating these pages. Please tell me what I'm doing wrong! You have FTP access to this site.

Thank you.

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Ray BorduinWebAssist

The database seems to use a different encryption than the login.... what type of encryption did you use to enter the values in the database? I don't see a registration page or user insert page to see the encryption used when doing the insert.

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