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emails going to spam/junk folder

Thread began 8/28/2019 6:38 am by s.joiner74419001 | Last modified 8/28/2019 9:43 am by Ray Borduin | 177 views | 1 replies |


emails going to spam/junk folder

I am using a recordset loop in an email behaviour to send mass emails to a group. Ive attached the email file that is used.

Many of these emails are going to recipients spam/junk folders which is a problem as the email contains a PayPal payment button and many payments are being delayed.

I have run the mail through which gives it quite a good score of 7.7 / 10.

It mentions the email is not signed with DKIM and doest not have a DMARC record. I have absolutely no idea about these to how to obtain them.

Are you able to shed any light on the matter.

Or give any other reasons why many emails are entering spam/junk folders

Thanks in advance

Attached Files
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Ray BorduinWebAssist

DKIM and DMARC are probably the issue. A 7.7 out of 10 is not a great score. You should try to get that into the 9+ range if you don't want any email going to spam.

Talk to your hosting provider and do google searches on how to add DKIM and DMARC and SPF records if you haven't fixed those yet. Depending on the server it may be something you can easily configure or turn on in your server portal. Sometimes you can just use an authenticated email and send it through your regular SMTP server to improve spam scores.

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