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Installation errrors. design extender v1.22 on DW CS4

Thread began 6/20/2019 9:21 am by peter.england259893 | Last modified 6/27/2019 8:50 pm by Ray Borduin | 21 views | 5 replies |

peter.england259893

Installation errrors. design extender v1.22 on DW CS4

Good Morning! Hope you've got the coffee on.

Recently purchased Design Extender (see recent thred with Ray) but i'm having problems completing the installation.
Installed with Adobe Ext Manager after removing all other WA utilities.
DW opened ok and the WA download and install process went ok.
Entered the lic # okay.
But Sculptor and Menu Writer do not operate, Haven't tried others in the suite yet but installed CSS Form Manager and that operates fine.
Deleted the dw .dat file as I noted this action might help in an old forum advice.
What have I missed?
TIA
Peter E
I've attached screen shots tha I hope will be helpful

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Ray BorduinWebAssist

Please post a US phone number or Skype contact information and I'll do screen sharing with you to debug this and figure out what is going wrong.

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peter.england259893

prv msg

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Ray BorduinWebAssist

I think I'll need to screen share and work on your site directly. We don't need a microphone or headset, we could use skype chat instead. I'll just need your skype contact information.

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peter.england259893

prv msg

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Ray BorduinWebAssist

I've sent you a message via Skype. Please contact me there and we can coordinate a time to do screen sharing and look into your issue.

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