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my purchased extensions longer appear in my account page.

Thread began 6/11/2019 10:58 am by peter.england259893 | Last modified 6/11/2019 8:32 pm by Ray Borduin | 735 views | 4 replies |

6/11/2019 10:58 am | #1 peter.england259893

my purchased extensions longer appear in my account page.

hi. my hard drive scrapped itself and i need to re-activate the extensions but they no longer appear in my account page. although these extensions are now quite 'old' they are still great for an amateur to use so i'd really like very much to reactive them all.
kindly adivse how i retreive the activation codes.
tia

peter e
peter~webholder.com

6/11/2019 11:03 am | #2 Ray BorduinWebAssist

You must have purchased using a different email address. Do you have an order number, confirmation receipt, or old email address I can use to try to look it up for you? If you give me your full name I may be able to find it that way.

Did this help? Tips are appreciated...

6/11/2019 11:50 am | #3 peter.england259893

prv msg sent

6/11/2019 12:09 pm | #4 Ray BorduinWebAssist

I found the orders under a different email address (in private area)

Did this help? Tips are appreciated...

6/11/2019 2:08 pm | #5 peter.england259893

Ray,

Many thanks.
I've not been able to access the private area but shall try again Wednesday.
Best regards
Peter E

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