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Send Mail - function does not generate the mail folder or file and the bindings are not available on the template page.

Thread began 5/30/2019 2:46 pm by Carlos Quintero | Last modified 5/31/2019 1:35 pm by Ray Borduin | 38 views | 5 replies |

Carlos Quintero

Send Mail - function does not generate the mail folder or file and the bindings are not available on the template page.

I am attempting to add the server behavior Send Email through the WebAssist menu. Once I add the trigger, from and to fields I then select a template. I don't have the ability to add the form content to this template so that it can be delivered as part of the mail message. I also don't have the ability to link the bindings from the template page. The last item I am having a challenge with is that in the past the app would generate a waue_WebPageName file and place it in the mail WebAssist/Mail folder...this is no longer happening.

When I attempt to link the bindings to the template page, I get an error.

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Ray BorduinWebAssist

Please make sure to reinstall the latest version of DataBridge... I think that will fix the error.

What exactly are you clicking on when you get the error? I want to make sure that I can't reproduce it in the latest version.

You should be able to add the bindings from the page using the bindings panel.

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Carlos Quintero

Uninstalled and Reinstalled

Hi Ray, I've uninstalled and then reinstalled. Now the only issue that is still persistent is that the waue_FileName file is not being generated. Which seems to be the reason why the form is not able to fire off the email upon the submit button pressed trigger. Is there a way to force this file to be generated?

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Ray BorduinWebAssist

I'm not exactly sure what you mean by "the waue_FileName file".

What interface are you using? Can I see the pages in question or get FTP access to see the issue? I need to properly identify the issue to make sure I can give you the correct solution or fix the extension if necessary.

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Carlos Quintero

responding to your request

Sending info via pm

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Ray BorduinWebAssist

The FTP address seems incorrect. I'm unable to connect.

I just updated the extension to fix the error message that pops up in your video, but that is unrelated to this issue. Please reinstall the extension to fix that problem.

I don't think a file is supposed to be created or moved. If you choose an existing file as your body file then you should be able to edit the body directly from that file.

You can add the form bindings from the original page by clicking the plus button from the bindings panel with the email body file open. Can you attach the page you are working on? I can see if it looks correct that way if you are unable to get me working FTP access.

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