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Where is Data Bridge?

Thread began 1/26/2019 4:53 pm by sandy170299 | Last modified 1/28/2019 3:34 pm by Ray Borduin | 89 views | 12 replies |

sandy170299

Where is Data Bridge?

I'm getting ready to create an online form, it asks me for my serial number, I enter it, and it says it's invalid.

When I log into my account, Data Bridge is no longer there.

Help?

Thank you!

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Ray BorduinWebAssist

There is a newer version of DataBridge, so the old version that you own is now on another page. Just click the "All My Downloads" link from your account and it will be listed lower on that page as a previous version.

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sandy170299

It's not in my list ... sorry!

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sandy170299

Go to this page:
http://www.webassist.com/account/downloads.php

Then find the section with the header "Upgradable Products"

It is listed there.

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sandy170299

Are you saying that the version that I have will no longer work unless I purchase an upgrade?

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sandy170299

No, that isn't how it works. It will keep working just as it did before, you just won't get the new features of the new version if you don't upgrade.

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Patrice

and here you are answering yourself... lol... it must be Ray in the wrong account... a giggle...

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Ray BorduinWebAssist

Yep... I logged into Sandy's account to see what she would see and help her find the product and forgot to log back in as myself. Fixed now, sorry for the confusion.

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Patrice

:-) Funny though. We all need a little laughter in our work day.

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sandy170299

LOL! Ray, you responded: No, that isn't how it works. It will keep working just as it did before, you just won't get the new features of the new version if you don't upgrade.

I tried using the extension that I already had, but it wouldn't accept my serial number. Kept telling me it's invalid. Thanks.

***just noticed that it only works through DW CS 5.5. I have DW 6. So, I guess I can no longer use it, right?

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