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"cannot update menus. The extension will not be installed"

Thread began 12/10/2018 11:34 am by willo009412397 | Last modified 12/12/2018 3:41 pm by Ray Borduin | 26 views | 2 replies |

willo009412397

"cannot update menus. The extension will not be installed"

Hi im having problems trying to install Databridge using Dreamweaver cs 5.5, when installing it says "cannot update menus. The extension will not be installed". So far i have tried installing again, closing Dreamweaver and installing and clearing Win Cache file, but nothing has worked. Thankyou in advance for any help

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Ray BorduinWebAssist

What other extensions do you have installed? What version of Dreamweaver?

This error most likely means that your menus.xml file is corrupt. The easiest solution might be to clear out your configuration file entirely and reinstall all of your extensions. If you have too many extensions for this to be reasonable, then I'd need a US phone number or Skype contact information and I could try looking through your menus.xml file in a screen sharing session to see if I can spot the problem and correct it.

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willo009412397

Thanks for your speedy response Ray, but i did a re-install of Dreamweaver and everything is working fine now Thankyou.

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