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Send Email not inserting record into email log

Thread began 11/13/2018 10:48 am by eric284736 | Last modified 12/13/2018 8:42 am by Ray Borduin | 1501 views | 10 replies |

eric284736

Send Email not inserting record into email log

Hi Ray,

Emails are being sent correctly but it does not record the event in the email log.

thx
Eric

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eric284736

see pm

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Ray BorduinWebAssist

I was able to find the problem and fix the WA_Email.php file. I'll include the updates in the next build. For now, you can download the version from this site and upload it to any other sites you need it on.

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eric284736

Thanks Ray!!!

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eric284736

Hi Ray,

I am still having an issue with this sending the email and inserting into the email log. I updated UE to Send mail but I am not seeing what the issue might be.

Thx
Eric

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Ray BorduinWebAssist

I'll have to debug it. Is this on the same site that I have FTP information for? What is the URL? I'll put the email code on a separate page with a dummy body and figure out why the logging doesn't work. Everything else works right? The email sends? I just want to make sure I'm debugging it properly.

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eric284736

Thanks Ray. Correct, the same FTP info.
No, the email is not sending. It works on the test setup I did but not in conjunction with the cart checkout.

thx
Eric

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Ray BorduinWebAssist

It looks like you had it set up to use a MySQL connection instead of a MySQLi connection. The current version of email only works with MySQLi connections for email logging.

I've updated your page and it seems to be working now.

Please download the confirm.php page as well as the email body page to get the updates that I made.

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eric284736

Thanks Ray!!

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eric284736

Hi Ray,

I may need to post this under a new thread.

On the confirm page the cart display now only shows the first item added to the cart but with the quantity of however many other items were selected.

For example I choose product 1 and add to the cart, then product 2 and add to the cart, then product 3 and add to the cart.
The cart correctly displays the selections but once you go to checkout and to the confirm page the display will show Product 1 with a quantity of 3 instead of the three individual products.

thx
Eric

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