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Internet Explorer and DataAssist

Thread began 11/13/2018 9:56 am by dhagood355349 | Last modified 11/14/2018 4:28 pm by Ray Borduin | 94 views | 12 replies |

dhagood355349

Internet Explorer and DataAssist

So I have users not seeing DataAssist items in Internet Explorer. Are there settings I can change so they can?

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Ray BorduinWebAssist

What items? DataAssist uses mostly server side code, so the browser shouldn't matter. If you give me a url I can look and see what might be the issue.

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dhagood355349

IE

See private

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Ray BorduinWebAssist

And what is supposed to be on the page that is missing? I've looked at the page with both firefox and IE and they appear the same to me, but I might be missing something.

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dhagood355349

IE

In IE I dont see the search fields, it is just a large blank area.

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dhagood355349

IE

See private

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Ray BorduinWebAssist

It doesn't have anything to do with DataBridge... I can see you have some mismatched html tags on that page like:

<span class="fluid EmptyDiv"></div>

That might be causing the problems in some browsers. I see other similar issues on the page as well. I think cleaning up the html would probably fix the issue, but it actually appears fine in adobe edge (the newest IE version).

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dhagood355349

IE

Yes, Im sure I need to do some clean up. But I'm not talking Edge, looks fine there. Look at it in IE, the last version is 11.

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Ray BorduinWebAssist

IE is much more sensitive to mismatched html tags. The clean up that needs to be done is most likely the cause of the problem.

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dhagood355349

IE 11

So I have rebuilt the page, cleaner still doesnt show search fields top of results page.

See Private.

Thanks in advance!!

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