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Activation key is not working

Thread began 10/23/2018 9:18 am by BjB | Last modified 10/25/2018 1:47 pm by Ray Borduin | 66 views | 8 replies |

BjB

Activation key is not working

I've tried both activation keys and they are not working.

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Ray BorduinWebAssist

Try reinstalling the extension.... maybe you were using the BETA and those keys are no longer active.

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BjB

Ray, I am on Data Bridge 1.2.4 using Dreamweaver CS6. I've been using this version since it was made available. Your site says that it is no longer supported in CS6. Is that correct? Do I need to upgrade to Data Bridge 2 for $199.99? I'm also using MySQLi version 1.0.5.

My Activation Keys are still not working after refreshing them, uninstalling Data Bridge and reinstalling it. I also restarted my system and still not working.

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Ray BorduinWebAssist

It looks like there is an issue with the activation screen in DataBridge v1 checking for the v2 serial. I'll get that fixed right away and upload a new DataBridge v1 build so you can install it again.

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Ray BorduinWebAssist

I was unable to find an issue to address in the extension. Please post a US phone number or Skype contact information and I can do screen sharing with you in order to determine the cause and fix for this problem.

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BjB

I'm about to leave for the day. I'll be in tomorrow at 8 am Central Time. Can you call me at the number below between 8:30 and 11:30 am?

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Ray BorduinWebAssist

I just tried calling, but I'm a bit outside the window you suggested, so you may be at lunch. Please reply to this post and let me know what other times you might be available today.

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BjB

Im back from lunch now.

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Ray BorduinWebAssist

I'm calling you now.

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