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Wamemento error

Thread began 9/10/2009 11:26 am by info300540 | Last modified 9/22/2009 10:11 am by Ray Borduin | 4673 views | 26 replies |

info300540

Wamemento error

Hi,

I wonder if any of you could help me out here?

I downloaded and updated all my products using the extension manager for Dreamweaver 8.
Whilst updating site assist I was prompted to remove site search and duly did so.
Now when I open Dreamweaver I keep getting the following error:
While executing onLoad in WAMemento_onOpen.htm, a JavaScript error occured.

How do I resolve this?

Thanks for any guidance.

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Jimmy Wu

With Dreamweaver closed, try deleting the WinFilecache-########.dat or MacFileCache-########.dat, depending on your operating system, file from the following location:

WinXP
-DW8
--C:\Documents and Settings\<Your User Name>\Application Data\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration

Win Vista
-DW8
--C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration


Mac OSX;
-DW8
--Hard disk: Users: <Your User Name>: Library: Application Support: Macromedia: Dreamweaver 8:Configuration
-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9: Configuration
-DWCS4
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver CS4: en_US: Configuration

(Please note that <Your User Name> Should be replaced with the User name you use to log into your computer)

Also, please make sure that you have the most recent version of our extensions installed.


NOTE:
On Windows Computers, The AppData or Application Data folders may be set to be hidden.

To View Hidden Folders in Windows Vista:
1) In The Windows Explorer, Click the "Organize" button
2) Select "Folders And Search Options"
3) Select the "View" tab
4) Click the "Show Hidden Folders And Files" radio button.

To View Hidden Folders in Windows XP:
1) On the Tools menu in Windows Explorer, click Folder Options.
2)Click the View tab.
3) Under Hidden files and folders, click Show hidden files and folders.

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info300540

Hi Jimmy,

Thank you for your response.

I deleted the file you suggested and when I try to open DW8 I get the following error message:

Unable to open script file "C:\program files\Macromedia\Dreamweaver8\Configuration\Shared\WebAssist\Library\WA_Configuration.JS" (error 3)

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Jason ByrnesWebAssist

does the file exist at:
C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8\Configuration\Shared \WebAssist\Library\WA_Configuration.JS

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info300540

Which file?

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info300540

I don't have the sub directory 'Roaming' but following on from the rest of the string I find no WA_Configuration.JS in Macromedia\Dreamweaver 8\Configuration\Shared \WebAssist\Library

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Ray BorduinWebAssist

Open explorer and type in the location %APPDATA% that will take you to the correct folder where you can browse to the appropriate dreamweaver version.

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info300540

Sorry for my stupidity but how do you use the explorer?

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info300540

Yesterday I decided I had had enough and uninstalled DW8 and reinstalled it.
I then started going though the extensions updates.
During the process the extension manager did the usual thing by prompting me to add newer extension, same as and so on.
After all the updating I decided to open DW and get going.
I got an error telling me to remove site assist because it conflicted with data assist.

Now I get the same error prompts as before when this thread started.

I never had any of these issues until I updated all my extensions, which I hadn't done for a several months.

Is there any way I can go through a clean install and update the extensions without any problems?

Originally, I uninstalled DW8 but not the extensions manager, Fireworks, Contribute etc. Would I need to unindtall all of them and start again?

Thanks for your time and help here guys, I really do appreciate it.

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info300540

Just to let you know. I uninstalled everything, did a reg clean, reinstalled everything and updated.
I found the file Jimmy mentioned earlier, deleted it, and all works finenow.

Thanks for all your patience and guidance.

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