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SSL ok on site, back end major problems

Thread began 9/27/2018 7:21 pm by mike-j-taylor318947 | Last modified 10/08/2018 11:51 am by Ray Borduin | 138 views | 10 replies |

mike-j-taylor318947

SSL ok on site, back end major problems

I have an SSL on a site running powerstore, the problem is once you enter admin everything starts to go wrong as its coming up not secure on the browser so after a few attempts at editing it shuts down and you cant do anything, images do not load, cant upload images and it struggles to do anything even down to changing from icon to list, changing data on pages and pretty much everything on the back end decides when it wants to work and what it wants to work on


any help would be amazing

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Ray BorduinWebAssist

I'd need a URL and steps to reproduce to see the problem and FTP access to debug and fix it.

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mike-j-taylor318947

pm

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Ray BorduinWebAssist

What steps should I follow to reproduce the problem? I'll need to see it to try to fix it.

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mike-j-taylor318947

pm

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Ray BorduinWebAssist

It looks like you are on a shared hosting plan and your host limits the number of page requests per second. This is relatively uncommon, but not unheard of for some hosting providers. Unfortunately the admin loads some of the images dynamically with requests to a php page that returns the image thumbnail. Your hosting company sees these as separate page requests even though they all load on the same page and blocks page requests for several seconds after. This is the issue. You would have to talk to your hosting company to see if they can increase the limit or you may have to switch hosting providers and/or plans if they are unwilling to remove the restriction. Who is your hosting company? Just for reference I'd like to keep track of hosts that have this issue.

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mike-j-taylor318947

pm

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Ray BorduinWebAssist

You can change the font size and padding attributes to fit your needs in the responsive.css file to adjust the nav menu for mobile.

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mike-j-taylor318947

pm

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Ray BorduinWebAssist

The file manager makes a new request for each image displayed. If you have over 200 images, then you get 200 requests. I think the only reason the requests were coming back as "bad" is because after the first few the remaining were blocked and then returned bad requests for the rest. I don't think the actual requests were bad without the block.

If they have an error log showing the bad requests then I could verify my claims. They should be able to get that for you, but if the issue is resolved then we can probably just let it be.

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