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email form not sending

Thread began 6/13/2018 12:07 pm by s.joiner74419001 | Last modified 6/14/2018 11:57 am by Ray Borduin | 197 views | 3 replies |


email form not sending

I have many email behaviours I am using on my site, most which work fine except one. it basically is used with a form that is complete by the user to request an estimate. all the correct data is sent to the database but the email is not being sent to the user.

I have attached details in a PDF

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Ray BorduinWebAssist

The email doesn't get sent until the button on the next page: "send_quote" is pressed.

The update should not have a redirect or it could prevent the second from sending. That might be the issue.

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Thanks Ray. I did have an unnecessary redirect you're right. But I realised also had the wrong database password reference in the email template.

I still have an issue with this. as follows.

The reason why I have two stages to this is because I need certain values ( 'num_of_blocks' and 'total_flats' ) that the user enters in the modal form ( index.php ) to calculate the value in the hidden field ( 'quote' ) in the 'send_quote_form' on the quote-result.php page. when the 'send_quote_form' is submitted the quote value is sent to the database and is placed in the email template that is sent to the user.

Here is my problem:

Our price formula is as follows:

- Price per block £500 / Price per flat £75 /
- Total cost would be: ( £500 x total amount of Blocks ) + ( £75 x total flats )

example: 14 flats in 2 blocks / ( 14 x 75 ) + ( 2 x 500 ) = £2050.00

This is not a problem and have this in the hidden field that is used to send the value to the database record in an update record behaviour:

<input type="hidden" class="form-control" name="quote" id="quote" value="<?php echo ($row_rsQuotes['total_flats'] * 75) + ($row_rsQuotes['num_of_blocks'] * 500); ?>">


We have a minimum charge of £1000.. So if the user was requesting an estimate/quote for 6 flats in 1 Block, which totals £950… the quote would be wrong.

So basically when ever the details are 1 Block and 6 or less flats I need to send a value of £1000 to the database and not the calculation in the hidden field.

I have tried to create access rules to do this using two hidden fields but with no success. because I would need two conditions to be true for it to pass.

So for example:

Rule 1 - IF num_of_blocks = 1 AND totlal_flats <= 6 ( this would send an update behaviour using hidden field value of £1000 )

Rule 2 - IF num_of_blocks >= 2 ( this would send an update behaviour using hidden field value with calculation

I hope you understand this.

Thanks in advance!

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Ray BorduinWebAssist

You can use:
$totalQuote = ($row_rsQuotes['total_flats'] * 75) + ($row_rsQuotes['num_of_blocks'] * 500);
if ($totalQuote<1000) $totalQuote = 1000;
<input type="hidden" class="form-control" name="quote" id="quote" value="<?php echo($totalQuote); ?>">

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