close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Not able to connect to database on 1and1. I did make sure that it was set to php 5.6

Thread began 6/01/2018 4:45 pm by russb335115 | Last modified 6/05/2018 3:59 pm by Ray Borduin | 61 views | 15 replies |

russb335115

Not able to connect to database on 1and1. I did make sure that it was set to php 5.6

I not able to set up security assist on a website. It appears that it can't find the database. I can't connect to the database from my machine. Any ideas?

Sign in to reply to this post

Ben Pleysier

Have a look at

https://help.1and1.com/hosting-c37630/databases-c85147/mysql-database-c37730/connect-to-your-mysql-database-using-php-a771846.html

to see how to connect to the database.

Sign in to reply to this post

russb335115

Thanks for the try Ben, unfortunately it still doesn't work. :(

Sign in to reply to this post

Ben Pleysier

There can be many reasons why the connection does not work. One popular one is the local firewall that rejects the connection. Another is the peculiarity of the host settings. Without more info, this will continue to be a guessing game.

May I suggest that the first step is to get in touch with the host, 1and1, and ask for their assistance.

Sign in to reply to this post

Ray BorduinWebAssist

Please post the exact error and I might be able to give more advice. It is almost always an issue with the testing server site settings in dreamweaver.

Sign in to reply to this post

russb335115

HI Ray,

I have attached screen shots of the errors and settings

Sign in to reply to this post

Ray BorduinWebAssist

This is usually a bad testing server URL or default folder setting in your Dreamweaver site definition. If you export your site definition and send it to me I can import it and diagnose the exact problem.

Sign in to reply to this post

russb335115

Figured it out see attached

Sign in to reply to this post

Ray BorduinWebAssist

It looks like your testing server is set to a locahost, however your connection information is pointing to your 1and1 server. Did you create a local database? Are you trying to connect to a local database or your live database? You will have to update your Dreamweaver testing server to point to the server where your database is located.

Sign in to reply to this post

russb335115

I set up the testing server to be the same as the live server but still no luck. should I trash the testing server?

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...