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HTML Editor upload feature stopped working

Thread began 6/01/2018 10:44 am by DeanCollins | Last modified 10/26/2018 2:14 pm by Ray Borduin | 1536 views | 7 replies |

DeanCollins

HTML Editor upload feature stopped working

I inserted an HTML editor on some new pages. Uploads are allowed. However, after I browse and click "Upload," nothing happens and the message immediately reverts back to "No File Selected."

I have other backend pages (same site) on which the upload was working -- but now it's not working on those pages either.

Could I have clicked a wrong button somewhere that's disallowing uploads?

This is the case with both the "Image" and "Link" buttons.

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Ray BorduinWebAssist

It could be permissions. If you can give me a URL to reproduce and FTP access I'll take a look. I'd like to upgrade you to the latest version from the Data Bridge BETA if you would be ok with that while I'm in there.

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DeanCollins

The info's in the private message part. Sure, I'm okay with trying the BETA.

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Ray BorduinWebAssist

The file upload worked for me before I changed anything... but I did update the page page_content_update.php to use the new editor from the beta to see if you prefer it.

I did notice that the original file list in the old editor actually shows the wrong folder content.

To update your other pages to use the new file manager, just find the line that begins with:
$CKEditor_config["filebrowserBrowseUrl"]

and then update it to match the one that I have already changed.

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DeanCollins

Thank you, Ray.

Something strange happened to the "docs" directory where the uploads are now directed. I'm sure it couldn't have anything to do with changes you made but I just want to confirm because it is so weird. The files in /docs/meetings now render as html code instead of a web page:

http://www.montereyonewater.org/docs/meetings/index.html
or
http://www.montereyonewater.org/docs/meetings/index_2017.html

Those pages are used in iFrames on, for example: http://www.montereyonewater.org/about_meetings.php

They've been working for several years. As I said, I'm sure it wasn't anything you changed, but I just want to be sure because I haven't a clue what might be going on.

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Ray BorduinWebAssist

It automatically adds a .htaccess file to prevent rendering of uploaded files for security purposes. I updated the .htaccess file to allow rendering of html and htm files since there is limited risk in that. It is more important to block php and other executable files.

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DeanCollins

New problem

This works great! However, I've run into a problem. Uploading large files (e.g., PDFs), I get the following error:

"Unknown error in act_upload"

If I try a smaller, 3 or 4 MB, file, I get a different error:

"The uploaded file exceeds 2M bytes."

I can't seem to find where the max upload size is set in CKEditor or KCFinder.

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DeanCollins

Sorry for the trouble, Ray. It was my fault. I moved the domain from Plesk to cPanel, and I forgot to update the php.ini settings after the move. It's working fine!

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