close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

HTML Editor upload feature stopped working

Thread began 6/01/2018 1:44 pm by DeanCollins | Last modified 10/26/2018 5:14 pm by Ray Borduin | 219 views | 7 replies |

DeanCollins

HTML Editor upload feature stopped working

I inserted an HTML editor on some new pages. Uploads are allowed. However, after I browse and click "Upload," nothing happens and the message immediately reverts back to "No File Selected."

I have other backend pages (same site) on which the upload was working -- but now it's not working on those pages either.

Could I have clicked a wrong button somewhere that's disallowing uploads?

This is the case with both the "Image" and "Link" buttons.

Sign in to reply to this post

Ray BorduinWebAssist

It could be permissions. If you can give me a URL to reproduce and FTP access I'll take a look. I'd like to upgrade you to the latest version from the Data Bridge BETA if you would be ok with that while I'm in there.

Sign in to reply to this post

DeanCollins

The info's in the private message part. Sure, I'm okay with trying the BETA.

Sign in to reply to this post

Ray BorduinWebAssist

The file upload worked for me before I changed anything... but I did update the page page_content_update.php to use the new editor from the beta to see if you prefer it.

I did notice that the original file list in the old editor actually shows the wrong folder content.

To update your other pages to use the new file manager, just find the line that begins with:
$CKEditor_config["filebrowserBrowseUrl"]

and then update it to match the one that I have already changed.

Sign in to reply to this post

DeanCollins

Thank you, Ray.

Something strange happened to the "docs" directory where the uploads are now directed. I'm sure it couldn't have anything to do with changes you made but I just want to confirm because it is so weird. The files in /docs/meetings now render as html code instead of a web page:

http://www.montereyonewater.org/docs/meetings/index.html
or
http://www.montereyonewater.org/docs/meetings/index_2017.html

Those pages are used in iFrames on, for example: http://www.montereyonewater.org/about_meetings.php

They've been working for several years. As I said, I'm sure it wasn't anything you changed, but I just want to be sure because I haven't a clue what might be going on.

Sign in to reply to this post

Ray BorduinWebAssist

It automatically adds a .htaccess file to prevent rendering of uploaded files for security purposes. I updated the .htaccess file to allow rendering of html and htm files since there is limited risk in that. It is more important to block php and other executable files.

Sign in to reply to this post

DeanCollins

New problem

This works great! However, I've run into a problem. Uploading large files (e.g., PDFs), I get the following error:

"Unknown error in act_upload"

If I try a smaller, 3 or 4 MB, file, I get a different error:

"The uploaded file exceeds 2M bytes."

I can't seem to find where the max upload size is set in CKEditor or KCFinder.

Sign in to reply to this post

DeanCollins

Sorry for the trouble, Ray. It was my fault. I moved the domain from Plesk to cPanel, and I forgot to update the php.ini settings after the move. It's working fine!

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...