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Update still not working

Thread began 5/17/2018 2:42 pm by vernon webb | Last modified 5/18/2018 12:26 pm by Ray Borduin | 61 views | 5 replies |

vernon webb

Update still not working

The update on this page is still not working

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Ray BorduinWebAssist

I had to update the rsobj.php and queryobj.php to the latest version and update the Prepared setting to false because your server seems to fail with prepared statements. Once I made that change the update page is now working.

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vernon webb

I thought you had already done that. Does that have to be done every time? Is that something I can do without bothering you all the time?

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Ray BorduinWebAssist

If you download the live version it shouldn't overwrite it anymore.

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vernon webb

I assume that what you mean by the live version you are talking about the rsobj.php and queryobj.php files to my computer, but they exist on the server, wouldn't that mean that all of the update files should work?

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Ray BorduinWebAssist

If you download them to your computer then you wouldn't accidentally upload older versions later.

When new DataBridge builds are installed and newer versions of the files are available they will be overwritten and you would have to go into those files and make sure the Prepared setting is set to false.

Yes, once updated, they are shared by all of your pages.

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