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Universal Email not sending attachments.

Thread began 3/15/2018 5:51 pm by sandy170299 | Last modified 3/21/2018 6:05 pm by Ray Borduin | 57 views | 14 replies |

sandy170299

Universal Email not sending attachments.

I am not getting my attachments using Universal Email. I am uploading a file, which I've incorporated into Universal Email, and this is what I'm referencing — this is the attachment: Submitted File >> imgFile (name of my form field). Is this not correct?

One more question... If I embed an image in the HTML editor (along with text), and use this content for my email body, how do I get the image to show up? I comes through as a broken image. Maybe this can't be done and isn't the right approach... I know it has to be a literal path to the file.....

It's also supposed to redirect to "emailsSent.php" after sending the emails, and it's not.

I've tried moving server behaviors around to see if that made any difference, and it hasn't. I am going to include ftp info and admin login info for you to troubleshoot. I will be out most of the morning tomorrow, FYI, so feel free to go ahead and please tell me what I did wrong so I can learn from this! :D

See PM for login.

Thank you!

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Ray BorduinWebAssist

On the email server behavior attachment screen. Choose the third radio button to attach the image from the submitted file.

If you want to display an attached image, that can be tricky. I usually suggest using an http:// path to the image if you want it displayed. You can upload the image to your website and then use a full url to display it.

It is possible to embed an image in an email, but it isn't directly supported in the current build and would require some hand coding. That is something I could help with in a premium support ticket.

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sandy170299

"On the email server behavior attachment screen. Choose the third radio button to attach the image from the submitted file."

Are you referring to this? See attached image. If that's what you're asking me to do, I already did this, and it's not working.

Thanks.

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sandy170299

Ray, it's not working. I had already done what you suggested, for including the attachment with the email. I don't know what to do next.

Thank you.

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sandy170299

Have you had any luck in figuring out why the attachments aren't attaching? Thanks.

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Ray BorduinWebAssist

Since you are using the File Upload server behavior on the same page. The uploaded file has already been moved from the original upload location.

So instead you have to set the attachment path to the first radio "Entered Value" and use the value:

php:
../EmailImages/<?php echo ($WA_DFP_UploadStatus["WA_UploadResult1"]["serverFileName"]); ?>



That matches the location you have set to move the uploaded file.

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sandy170299

This is not an option in my bindings panel, when I click the paper clip icon in the universal email module.

../EmailImages/<?php echo ($WA_DFP_UploadStatus["WA_UploadResult1"]["serverFileName"]); ?>

Also, it's no longer sending emails. :/

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Ray BorduinWebAssist

I'm working on this now. Please hold off on making any updates while I'm testing.

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sandy170299

I just realized that ... sorry! I will stay out until I hear from you!

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Ray BorduinWebAssist

What is your phone number? I'd like to discuss some things to see if I can figure out what is going on.

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