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Can't get it to submit

Thread began 9/09/2009 3:28 am by joe159765 | Last modified 9/10/2009 5:40 pm by Jason Byrnes | 1417 views | 9 replies |

joe159765

Can't get it to submit

So I have a confirm page, which I want people to "Confirm" before purchase. Right now if I have all possible things that can redirect set to ANY FORM POST it just automatically send it to SUCCESSFUL page. If I change the Local Checkout behavior to Button: Submit_order pressed, nothing happens and it goes back to my front page. I moved the email behavior to the successful page. The only other behaviors is the shipping and save details and orders. Also if I change those triggers, then they won't save into the database.

Another issue I'm having is the thumbnails in the carts are just showing one picture not each one individually. I have the bindings setup as suggested.

Any suggestions?

I have attached a text file with my code minus sensitive material.

Thanks!

Attached Files
confirm.zip
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Jason ByrnesWebAssist

Currently, the local checkout server is set to the Currant Page Submit trigger, Doers this trigger work? If this trigger works than you should use that for the local checkout and Store order Summary behavior.


as for the images, you are using the ADDT Show Dynamic Thumbnail behavior to set the thumbnail name, and this behavior is not in the cart display loop. move the code:
?php
// Show Dynamic Thumbnail
$objDynamicThumb1 = new tNG_DynamicThumbnail("", "KT_thumbnail1");
$objDynamicThumb1->setFolder("shopimages/".$eCart1->DisplayInfo("image"));
$objDynamicThumb1->setRenameRule($eCart1->DisplayInfo("image"));
$objDynamicThumb1->setResize(110, 110, true);
$objDynamicThumb1->setWatermark(false);
?>



to be inside the cart display loop, look for:
<?php
while (!$eCart1->EOF()) {
?>

and pate the Show Dynamic Thumbnail code just after it.

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joe159765

The problem is that trigger does work but it doesn't allow me to see the confirm page. After putting in the credit card information it goes to that page and then instantly to the success page.

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Jason ByrnesWebAssist

That is the way it is supposed to work.

The user enters credit card information on the checkout page which post to the confirm page.

On the confirm page, they click the confirm order button which processes the transaction and sends them to the success page.

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joe159765

I understand. But it's skipping the confirm page and going right to successful page. I mean know disrespect and appreciate your solution for the other problem which wasn't a webassist problem, but are you really taking the time to read what I am saying and asking. I have this confirm page. All the triggers are set on any page post. But it doesn't stop on the confirm page. It just skips it and goes straight to success. I need the customer to see the shipping and tax and to ok it before it goes to success page.

Any help on that would be greatly appreciated.

Thank you.

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Jason ByrnesWebAssist

I think I see the problem.


Because you are using mod rewrite and querystring variables to tell the server what page to load, the server considers every page the index page.

index.php?getpage=checkout

is the same as:
index.php?getpage=confirm

as far as the Currant page submit trigger goes.


You mention earlier that you tried using the Button submit Order pressed trigger but that did not work?


Can you try again, if it does not work, send me a new copy of the page and a URL where I can see the problem in the browser.

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joe159765

Ok. So I did what you asked. I forgot to mention that changing the local checkout behavior to on button submit does work for what I want...... however, what happens is, the order and order detail get saved before it is the page is submitted (so onload). I obviously want that to only be saved when the customer submits the order. If I change the order summary and order details to also trigger on submit button then nothing happens and the page goes automatically to my home page (or index.php, no variables) and nothing is submitted. I apologize for not adding that to my issue. I have tried it a hundred different ways. I've spent a few evening (a few hours at a time) on this one page.

I will attach the newest confirm.php file.

I truly appreciate your help here. I don't know why I'm having such an issue with this.

and the link for the page starts here ?getpage=cart&text=showme and the confirm page is ?getpage=confirm

The site is live so text=showme will show the checkout button. Also the credit card processing is in test mode right now.

Attached Files
confirm.zip
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Jason ByrnesWebAssist

When you go through and view source on the confirm page, look at the forms action:
<form action="/index.php" method="post" name="submitorder" id="submitorder">



it does not show the ?getpage=confirm querystring variable so the form is not posting to the confirm page.

In you page, change the forms action:
<form action="<?php echo $_SERVER["PHP_SELF"]; ?>" method="post" name="submitorder" id="submitorder">

to:
<form action="<?php echo $_SERVER["PHP_SELF"]; ?>?getpage=confirm" method="post" name="submitorder" id="submitorder">


and set the trigger for the Store order summary and local checkout behaviors to the button submit order being pressed.

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joe159765

Thank you!

Thank you Thank you Thank you Thank you Thank you Thank you !

I really appreciate the help!

Also I appreciate that you guys moved to a forum for customer support. I have fixed some other things by using this forum therefore not wasting your time on previously answered items. Plus it seems to be much faster.

Thanks again!

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Jason ByrnesWebAssist

You're welcome, once I understood that you where using querystring variables to tell the server which page to load, it was fairly easy to see the problem.

Glad to hear you like the switch to a public forum.

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