Page deletes upon update
Hello, I have a client whose page deletes after he tries to update via PowrCMS. The PowerCMS goes blank, then the actual webpage itself goes blank.
Any idea what would be causing this?
Hello, I have a client whose page deletes after he tries to update via PowrCMS. The PowerCMS goes blank, then the actual webpage itself goes blank.
Any idea what would be causing this?
It may have something to do with the page or content. What page are they updating? What are they putting into the page? If you give me precise steps to reproduce I should be able to find the problem.
It looks like there was an extra <body> tag in the cms. That was causing the page to not display. I removed it from the database so that the page loads properly now.
I'm not sure how it got there. If you ever find the steps that caused the extra body tag, please let me know and I can investigate it further.
thanks so much - will do. Is that something that was in the CMS files itself or the user page content?
Is it something that will come back when another page is edited?
Thanks again!
I don't know how it would happen. Is it possible the user clicked the source button and copied in content that included a <body> tag? If it does happen I'd need to know the steps to reproduce in order to fix it. It looks like a user error including a body tag in the conten to me.
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