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› WebAssist Forums › eCart › eCart General / Announcements › add to cart redirect fails on live site only, have looked at forums and documentation in vain, please help
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add to cart redirect fails on live site only, have looked at forums and documentation in vain, please help

Thread began 1/24/2018 1:26 am by Francois | Last modified 1/29/2018 3:30 pm by Ray Borduin | 2111 views | 12 replies |

1/24/2018 1:26 am  |  #1 Francois

add to cart redirect fails on live site only, have looked at forums and documentation in vain, please help

I'm uploading the 2 pages with add to cart buttons, 1st page has only one item from the database, 2nd page has 3 static buttons, all reload the same page (which cannot display, it's blank, but the item does go in the cart), instead of redirecting, but only on the live site, work fine on localhost. The site is https://ifrm.org the pages are at https://ifrm.org/ifrm/convention.php and membership.php - Can't access the buttons unless one is registered/logged in.

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1/24/2018 11:20 am  |  #2 Ray BorduinWebAssist

On the convention.php page you have a script tag on lines 17-22. That code should be moved down into the <head> of the page. Having it in the php code would prevent a redirect to the cart. That is probably the issue.

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1/24/2018 7:25 pm  |  #3 Francois

Did the move, still not working. No longer on the site, will reload it with different file name.

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1/24/2018 7:56 pm  |  #4 Ray BorduinWebAssist

If you give me a live url and ftp access I can debug and make sure my suggestions resolve the issue.

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1/26/2018 3:16 pm  |  #5 Francois

Details in private message. Ray, I'm having another problem which made me think it's related. I have a forgotpassword page which emails a link to the user to reset their password, and it stopped working - it was working, so when I think about it, I've added a secure certificate since, and I've forced all pages to rewrite to https in the .htaccess (301)
So I've changed the site definition web address to https:// but I'm wondering, short of recreating all the pages, is there one page to change to fix these? Thanks.
I'm discovering more pages not working! Please help as soon as you can.

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1/27/2018 10:26 am  |  #6 Ray BorduinWebAssist

The add to cart buttons appear to be working for me on the convention and membership pages.

The forgot password page shouldn't be effected by the SSL certificate. It seems to be working, but my email address isn't available so I can't see if the email is actually sent.

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1/27/2018 10:57 am  |  #7 Francois

If you login, then change your email address in your profile, then you can test the forgotmepassword page. The link it sends is http, and when it's rewritten, it loses the information, thus not working.

The redirect pages are convention-new and membership-new - when you add to cart it returns the same page but blank.

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1/27/2018 11:46 am  |  #8 Ray BorduinWebAssist

I updated the code to use an https:// link in the email when the page was accessed through https://. That should fix the problem.

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1/27/2018 2:00 pm  |  #9 Francois

Yes, the email link is fine, where is the code that you changed, out of curiosity, I really looked... Thank you so much.
As for the cart, the convention-new and membership-new don't work yet.

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1/28/2018 9:44 am  |  #10 Ray BorduinWebAssist

Those pages worked for me and went to paypal. How can I reproduce the issue you are still having? The update I made was in the securityassist include file. You should download and back up the file so you don't accidentally overwrite it.

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