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eCart 6 crashes Dreamweaver during checkout wizard

Thread began 10/09/2017 1:54 pm by acornist | Last modified 11/15/2017 6:17 am by Ray Borduin | 2295 views | 6 replies |

acornistBeta Tester

eCart 6 crashes Dreamweaver during checkout wizard

Having trouble getting Checkout Wizard to complete. It creates checkout.php, confirm_cart.php, but never gets around to anything else. It also creates confirm.php, but it doesn't add any content.

In the WebAssist Site Tools window it shows the step as: Creating Cart Display.

Using Dreamweaver CC 2017, Mac OSX 10.12.6

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Ray BorduinWebAssist

Try:
1) Reinstall the latest version of Ecart if you haven't in the past month
2) Delete the file: WA_eCart/WA_DMCFG.xml
3) on a new blank page add a shopping cart to the page with the eCart Display Manager (you can delete the page after)
4) Run the checkout wizard again

If you still have issues I'll have to set up a screen sharing session to debug it. Please post a US phone number or Skype contact information in the private area and I'll contact you to schedule a good time.

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acornistBeta Tester

After following your suggestions, the process definitely went further along (got to adding email, I think), but it still crashed. Tel in private area.

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acornistBeta Tester

Ray,

I finally got around to running the checkout wizard on a slower computer, but the result did not change.

iMac (21.5-inch, Late 2012)
8gb RAM
2.7 GHz Intel Core i5

Can we try some of the things you suggested?
Mac OSX 10.13
Dreamweaver 2018 (new install)
eCart 6.12 (new install)

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Ray BorduinWebAssist

Please post a US phone number or Skype contact information in the private area and I'll contact you to set up a screen sharing session in order to debug this problem and get it working.

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acornistBeta Tester

see private

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Ray BorduinWebAssist

I just made an update to eCart that should address this issue. Please reinstall and try again.

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