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Email Receipt Fails after checkout

Thread began 9/18/2017 9:31 pm by eric284736 | Last modified 9/20/2017 8:53 am by Ray Borduin | 2911 views | 13 replies |

eric284736

Email Receipt Fails after checkout

Hi Ray,

I am suddenly getting a failure on delivery of email receipts on orders. I have attach a copy of the confirm.php page. I am using Email Logging but I do no see the issue.

Any idea?

Thx
Eric

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Ray BorduinWebAssist

What is the failure message you are getting?

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eric284736

Just this in the email error field:
Sending To: Sharon Price <sharon.price713@gmail.com>... - Failure <br>

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Ray BorduinWebAssist

I'd have to debug it. I don't see anything wrong on this page. Can you give me FTP access to the server and a URL to reproduce it?

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eric284736

see pm

thx Ray!

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Ray BorduinWebAssist

And the URL to the web site?

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eric284736

pm

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Ray BorduinWebAssist

You have an email server and port specified. That email server is rejecting the message. When I remove the setting it sends the email.

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eric284736

Thanks Ray! You Rock!

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Ray BorduinWebAssist

The update was made on the waue_confirm_3.php page page on line 15

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