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Installation Wizard - Can't get past Step 3 of 5 of PowerGallery install

Thread began 9/05/2017 6:34 pm by erinlima318673 | Last modified 9/06/2017 12:24 pm by Ray Borduin | 106 views | 9 replies |

erinlima318673

Installation Wizard - Can't get past Step 3 of 5 of PowerGallery install

I have tried on 4 different browsers and each one results in a similar response: at Step 3 of the PowerGallery Installation Wizard, the server/host, database, username, and password are all entered correctly, however all browsers return an error page indicating that the database.php file did not send any data, or a secure connection failed, or ERR_EMPTY_RESPONSE.

I have uploaded all the files to my host (GoDaddy) and changed the permissions on all files to allow read/write/execute.

I have verified my server and login details using PHPMyAdmin, GoDaddy.com hosting, andMySQL Query Browser.

I am using Dreamweaver CC on a Macbook Pro running Parallels, and have tried to complete the install on both the OS side (Chrome and Firefox), and on the Windows side (Firefox and Explorer).

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Ray BorduinWebAssist

If you give me FTP access and a URL to reproduce I'll look into it and get it installed for you or let you know why it isn't working properly.

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erinlima318673

see private message. thx

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Ray BorduinWebAssist

I'll still need the FTP server name and a URL to reproduce the problem.

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erinlima318673

sorry about that -- see private message

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Ray BorduinWebAssist

I made an update that should resolve this issue. Please give it a try and let me know if you can install now.

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erinlima318673

I was able to get past step 3, but once I created the Admin Login, I got the following error:


Warning: require_once(images/installed.png): failed to open stream: No such file or directory in /home/content/29/8748029/html/powergallery/admin_gallery/global.php on line 32

Fatal error: require_once(): Failed opening required 'images/installed.png' (include_path='.:/usr/local/php5_4/lib/php') in /home/content/29/8748029/html/powergallery/admin_gallery/global.php on line 32

Any suggestions?

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Ray BorduinWebAssist

I've made another update that should fix this issue. Thank you for your patience.

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erinlima318673

Thank you for all your work on this. I was able to get it to load and upload images, however, what I was hoping this would do it allow me add multiple product photos to a product catalog detail page created in DataAssist. Right now my database driven site only allows me to show a single photo of each motorcycle we currently have for sale. I was hoping PowerGallery would let me upload several images of the same bike from different angles, and show them as thumbnails with a main image, that users could select and view in the main image section, similar to a e-commerce site, however without the shopping cart. Also, I don't upload images for our current site, I use the database to store URLs. Is there a way to do this with PowerGallery? If not, is there another product that will?

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Ray BorduinWebAssist

It should be possible to set this up. I could help you with it in a premier support ticket.

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