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Transaction failing when testing new site

Thread began 8/17/2017 4:07 pm by arule414626 | Last modified 8/21/2017 2:15 pm by Ray Borduin | 40 views | 11 replies |

arule414626

Transaction failing when testing new site

I am rebuilding a site using eCart 6 and MySQLi. I have uploaded all of the files to a folder within the current site root so that I can do some live testing before we actually launch. Everything looks to be operating correctly until I attempt to checkout. Both PayPal and Authorize.net payments fail. I have looked through the code and can't seem to figure out why. This is the result I get on the checkout_failure page when I attempt to get the Authnet_Result: Fatal error: Call to undefined function AuthNet_Result(). I did double-check that all of the files have been uploaded (including the AuthNet_PHP.php where the function exists).

Can this have something to do with trying to communicate with the payment processors from within a folder? The current site operates fine and it was built with an earlier version of eCart.

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Ray BorduinWebAssist

Try just using this on the failure page, it should give you more information:

php:
<?php

var_dump
($_SESSION);
die();
?>
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arule414626

It is returning a 270 error - line item 1 is invalid. I have sent you the WAAuthNet_postedValues array as well as WAAuthNet array in a PM. The credit card number, login and transaction key have been removed for security.

It looks likes the issue may be here: x_line_item=437<|><|><|>1<|>3.5<|>YES

The Name of the product and the description are not being sent.

I thought it may be because of the ampersand or long product name for this particular product but it is the same result no matter what the product. Here's the posted line item of a different product: x_description=1 Teen Issues Thumball (3112)&x_line_item=3112<|><|><|>1<|>14.949999809265<|>YES

Any ideas?

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Ray BorduinWebAssist

The syntax is:
ID<|>NAME<|>DESCRIPTION<|>QUANTITY<|>PRICE<|>TAXABLE

The Name is missing from yours and is a required field.

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arule414626

I can't figure out why it's missing. I didn't change any of the code that was generated by eCart:

while ( !$YL->EOF() ) {
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "ID";
$AuthNet_itemized[1][$nextIndex] = "".$YL->DisplayInfo("ID") ."";
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "Name";
$AuthNet_itemized[1][$nextIndex] = "".$YL->DisplayInfo("Name") ."";
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "Description";
$AuthNet_itemized[1][$nextIndex] = "".$YL->DisplayInfo("Description") ."";
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "Quantity";
$AuthNet_itemized[1][$nextIndex] = "".$YL->DisplayInfo("Quantity") ."";
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "Price";
$AuthNet_itemized[1][$nextIndex] = "".$YL->DisplayInfo("Price") ."";
$nextIndex = count($AuthNet_itemized[0]);
$AuthNet_itemized[0][$nextIndex] = "Taxable";
$AuthNet_itemized[1][$nextIndex] = "YES";

$YL->MoveNext();
$cartIndex ++;
}

I placed <?php echo $YL->DisplayInfo("Name"); ?> in the body of the confirm page to make sure the variable displayed correctly and it does. I have no idea why the code is not sending the Name to authorize.net.

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Ray BorduinWebAssist

I would have to debug the page. Can I get a URL and FTP access in the private area? I can use that to dig into it.

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arule414626

Thanks Ray! I appreciate the help. I sent info in a PM.

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Ray BorduinWebAssist

There was a typo in the latest version of AuthNet_PHP.php causing the issue with authorize.net. I updated the file on your server and updated eCart so that if you reinstall it will update your local Dreamweaver version.

The paypal issue was a bad return URL. It didn't include the full domain path and only had the file name. I corrected that in the confirm.php page and it appears to be working now as well.

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arule414626

Thank you so much for your help!

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arule414626

I hate to bug you again... but any idea why order info is not being stored in the database after the purchase? I'm kind of at a loss with this new mysqli syntax.

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